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Skills

  • Communications
  • MS Office
  • Child development support
  • Culturally sensitive care delivery
  • Team building
  • Customer service
  • Compliance with company and state care standards
  • Problem resolution
  • Project organization
  • First Aid/CPR

Work Experiences

  • Used Microsoft Excel to compile data gathered from various sources.
  • Achieved 58% improved physical well-being for clients.
  • Achieved 29% improved emotional well-being for clients.
  • Completed all treatment records and reports that were required.
  • Achieved reduction over 6 months.
  • Working with team members and customers to find workable solutions improved operations.
  • Awarded in 2018.
  • Developed a reputation for punctuality and hard work.
  • Actively participated in interdisciplinary care team meetings.
  • Achieved recognition in 2022.

Summaries

  • Prepared to put 16 years of industry experience to work in a dynamic new role at Ironclad Systems.
  • Strategic thinker with expertise in project management.
  • Initiative and method have a proven track record.
  • Experienced in documenting changes, keeping records, and working with insurance companies.
  • Respite Counselor is licensed in Colorado.
  • Capable of conducting needs assessments and psychosocial evaluations in order to develop appropriate plans, set goals, and improve an individual's quality of life.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Respite Counselor.
  • Expert in method with a strong aptitude for implemented and improved.
  • Ability to recognize program issues and integrate category solutions to achieve program.
  • Active leader with excellent communication and collaboration skills.

Accomplishments

  • Produced detailed, timely reports on client behavior and progress, contributing valuable insights during interdisciplinary team meetings.
  • Successfully supported 6 clients experiencing severe emotional distress, increasing their resilience and achieving a Employee of the Year for dedication in 2015.
  • Tracked and documented client progress consistently, using Jira to generate real-time reporting, praised for transparency and accuracy in care tracking.
  • Administered family-centered respite programs that significantly enhanced the overall well-being scores of clients and boosted caregiver trust levels.
  • Implemented behavioral support plans for clients, leading to a measurable reduction in escalations and improved client outcomes over 18 months.
  • Provided written and verbal reports to supervisors on client progress, ensuring that all team members remained aligned on care goals and any necessary adjustments.
  • Assigned to manage high-profile clients in need of complex care solutions, ensuring caregivers were properly trained and equipped to handle all escalation scenarios.
  • Successfully trained 11 families on coping mechanisms and self-care strategies, resulting in expanded family support services by 64%.
  • Delivered high-quality, culturally sensitive care in Portland, leading to consistently positive feedback from families and caregivers.
  • Supported the continuity of care between respite periods, ensuring seamless transitions and boosts in client trust and caregiver satisfaction.

Affiliations

  • Member, National Association for the Care of the Handicapped
  • Member, American Counseling Association (ACA)
  • Member, The National Organization for Human Services
  • Certification in Caregiving Ethics through the Center for Applied Advocacy 2019
  • Member, National Association of Social Workers (NASW)
  • Certified Aging-in-Place Specialist (CAPS), received in 2023
  • Volunteer, Alzheimer's Association support events
  • Contributing member, Society of Certified Senior Advisors
  • Completed training in Elder Care Best Practices provided by category
  • Certified Care Manager (CMC) from the National Academy of Certified Care Managers (NACCM)

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Compassion Fatigue Professional (CCFP) by International Association of Trauma Professionals (IATP)
  • Certified Grief Counseling Specialist (CGCS) by Vantage
  • Basic Life Support (BLS) by American Heart Association
  • First Aid, CPR, and AED Certification by American Red Cross
  • Community Health Worker (CHW) Certification by Massachusetts
  • Certified Dementia Practitioner (CDP) by National Council of Certified Dementia Practitioners (NCCDP)
  • Certified Behavioral Health Case Manager (CBHCM) by Summit Group
  • Certified Aging in Place Specialist (CAPS) by National Association of Home Builders (NAHB)
  • Advanced Certified Hospice and Palliative Social Worker (ACHP-SW) by National Association of Social Workers (NASW)

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