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Skills

  • Instruction on QuickBooks software
  • Conflict resolution
  • Inter-library loan coordination
  • Communications
  • E-learning platform support
  • Event coordination
  • Project organization
  • Digital circulation systems
  • OCLC and WorldCat
  • Team management

Work Experiences

  • Cataloged newly acquired resources.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Organized and kept detailed records on equipment usage, materials logs, and circulation activities for Library Media Technician.
  • Directed customers to library resources and gathered equipment, reference materials, and other items.
  • Authored and edited library newsletters providing relevant updates and event notifications to over 18 subscribers.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Transported Asana to 6 months customer locations.
  • Achieved 48% fewer equipment downtimes.
  • Achieved improvements in 2024.
  • Was in charge of cataloging and sorting books and library materials.

Summaries

  • Manages library materials, forms, and payments in a reliable manner.
  • Achieved a 30% increase in participation.
  • Self-motivated and dedicated to improving guest service through effective operations.
  • Library Technician with 7 years of experience shelving and organizing printed materials and digital resources.
  • Consistently reduced wait times by 14 days.
  • Creative thinker adept at using marketing strategies, including social media and targeted events, which resulted in 16% patron visit increases.
  • Cataloged digital and physical library assets.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Committed to modernizing library systems and technology.
  • Committed to library asset preservation with experience in auditing and repairing media collections, maintaining a high-quality resource environment.

Accomplishments

  • Collaborated with faculty to integrate library resources into classroom instruction, increasing resource utilization by 51%.
  • Conducted inventory audits quarterly leading to accurate cataloging and a reduction in misplaced materials by 30%.
  • Redesigned the digital catalog interface, improving search functionality by 55% and enhancing the overall user experience.
  • Managed acquisition and cataloging of over 17 new books and digital materials, significantly expanding collection relevancy.
  • Implemented accessibility compliance regulations, ensuring all media met required ADA standards, increasing accessibility by 70%.
  • Developed detailed reports on circulation trends and patron engagement to help guide strategic collection planning.
  • Trained staff and patrons on new library e-resources including databases, e-books, and digital media tools.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Improved multimedia equipment reservation system, reducing equipment thefts or delays by 16%.
  • Compiled and analyzed patron usage data to make informed decisions on the acquisition of materials, leading to a 30% reduction in underused resources.

Affiliations

  • Freemason
  • American Educational Research Association (AERA) - Library Research SIG
  • Lions Club
  • North Carolina Library Association Youth Services Section
  • Children’s Literature Association (ChLA) Participant
  • Emerging Technologies in Libraries Conference Presenter
  • Library Technology Support Network (LTSN) Member
  • National Association of Social Workers
  • Rotary International
  • Information Resources Management Association (IRMA) Participant

Certifications

  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)
  • Certified Library Media Specialist (CLMS) Northwind
  • SHRM Certified Professional (SHRM-CP)
  • Microsoft Office Specialist (MOS) Certification – For Resource Management
  • Adobe Certified Professional metric - For Digital Media
  • Introduction to Volunteer Coordination Certificate framework
  • Data Management & Usage Analytics Certification category
  • Interlibrary Loan Service Certification method
  • Apple Certified Associate (ACA)

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