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Skills

  • Continuous staff education and certification training
  • Health information technology integration
  • Patient wait time reduction strategies
  • Employee recruitment and onboarding
  • Drug inventory management
  • Clinical staff productivity enhancement
  • Compliance risk identification and mitigation
  • Medication dispensing
  • Healthy meal preparation
  • Project oversight

Work Experiences

  • Worked with the store manager to keep things running smoothly on a daily basis.
  • Achieved a 83% reduction in administration errors.
  • Achieved a 69% decrease in liability incidents year-over-year.
  • Achieved results over 15 quarters.
  • Brought early access treatment to 12 patients.
  • Achieved a $12 revenue increase.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Implemented billing best practices, which resulted in a significant reduction in accounts receivable delays.
  • Advocated for co-pay assistance programs.
  • Was in charge of ordering all pharmacy supplies and keeping track of inventory levels.

Summaries

  • Bringing a successful career history of more than 10 years to the table.
  • Co-led efficiency projects.
  • 8 years of leadership expertise.
  • Strengths in client relations and cross-functional collaboration backed up by Miscellaneous training.
  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Achieved a 46% productivity boost across clinical staff.
  • Strong organizational skills, as well as a thorough knowledge of data collection and performance metrics.
  • Allowed nurses to focus on critical patient-facing work.
  • With more than 13 years of experience managing operations in patient-centered medical offices, this professional is highly skilled and enthusiastic.
  • Healthcare administrator with a track record of providing high-quality healthcare services to patients.

Accomplishments

  • Guided the team in applying evidence-based practice to implement a framework protocol, improving clinical outcomes by 45%.
  • Implemented data tracking and reporting tools that provided actionable insights into patient metrics, improving outcomes and patient satisfaction by 80%.
  • Led the integration of an advanced electronic health record (EHR) system, reducing paperwork errors by 82% and improving patient documentation time.
  • Collaborated with the finance department to develop a cost-effective medication utilization program that saved approximately $4 annually.
  • Developed and implemented a comprehensive staff training program on biologic infusion techniques, improving nursing performance and patient satisfaction by program.
  • Collaborated with team of 2 in the development of category.
  • Streamlined infusion scheduling process, reducing patient wait times by 61% and increasing patient throughput without compromising care quality.
  • Collaborated with human resources and clinical educators to onboard and train 2 new nurses in infusion protocols, decreasing onboarding time by 58%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Served as primary liaison between the infusion center and external accrediting bodies, ensuring a 2020 ITIL renewal with no corrective actions.

Affiliations

  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • Oncology Nursing Society (ONS)
  • Healthcare Financial Management Association (HFMA)
  • American College of Healthcare Executives (ACHE)
  • International Association of Administrative Professionals
  • American Cancer Society (ACS)
  • Hospice and Palliative Nurses Association (HPNA)
  • Association of Information Technology Professionals
  • International Council of Nurses
  • American Marketing Association

Certifications

  • Certified Clinical Documentation Specialist (CCDS) from the Association of Clinical Documentation Integrity Specialists (ACDIS)
  • CompTIA A+ Technician
  • Certified Healthcare Simulation Educator (CHSE) from the Society for Simulation in Healthcare
  • Certified Professional in Patient Safety (CPPS) from the Institute for Healthcare Improvement (IHI)
  • Certified Registered Nurse Infusion (CRNI) from the Infusion Nurses Certification Corporation (INCC)
  • Salesforce
  • Clinical Research Coordinator (CRC) Certification from the Association of Clinical Research Professionals (ACRP)
  • Healthcare Financial Management Association (HFMA) Certified Revenue Cycle Representative (CRCR)
  • Certified Public Accountant
  • Microsoft Certified Systems Engineer (MCSE)

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