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Skills

  • Vendor relationship management
  • Agile framework implementation
  • Sales and marketing
  • Budgets
  • Problem resolution
  • Business Administration
  • Communications
  • Cross-functional training program creation
  • Business operations
  • Continuous Improvement Initiatives

Work Experiences

  • Manufacturing service agreements and quality standards were negotiated by me.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Assessed employee performance over a three years period and provided constructive feedback to help them improve.
  • Created budgets and prepared quotes for new products and services.
  • Conducted supplier risk management assessments in order to evaluate the standard program for senior management's planning purposes.
  • Achieved a 20% improvement in scalability.
  • Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Updated processes on a regular basis to eliminate inconsistencies and improve scheduling across framework calendars and programs.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Within Miscellaneous, senior Development Program Manager and outstanding performer in team leadership and process improvement.
  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Proactive Development Program Manager uses determination and attention to detail to produce high-quality stakeholder engagement work.
  • Costs were consistently reduced while profits were increased.
  • Dynamic application of process improvement and team leadership in a fast-paced business environment.
  • Encouragement manager and analytical problem-solver with abilities in team building, leadership, and motivation, as well as strong customer relations and relationship-building skills.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Collaborated with sales and account teams to deliver actionable feedback and improvement recommendations, helping achieve 44% growth in renewals.
  • Led a cross-functional team of 12 individuals to successfully deliver initiative, meeting Harbor & Co.'s strategic objectives and driving a 50% increase in product utilization.
  • Implemented a CI/CD pipeline, reducing deployment failure rates by 74% and supporting the acceleration of software development cycles.
  • Developed KPIs and performance monitoring dashboards, increasing stakeholder engagement and transparency across 12 concurrent projects.
  • Directed a change management initiative to optimize process flows that improved client retention rates by 72% over 8 months.
  • Streamlined the project backlog management process using Jira, improving sprint efficiency by 75% and reducing project lead time.
  • Designed and implemented a new governance model for project management that reduced compliance risk and ensured audit readiness, resulting in framework.
  • Influenced strategic decision making through detailed forecasting and performance analysis, leading to 54% operational savings over 2023.
  • Mentored and coached junior project managers, leading to the rapid scaling of the project management function from 13 to 6 team members.
  • Established an internal communication strategy, using tools such as Slack and Trello, aligning project teams and reducing miscommunications by 74%.

Affiliations

  • International Council for Project Management Associations (ICPMA) - 2016 Onwards
  • Lions Club
  • Society of Women Engineers
  • Certified in IT Project Management (CITPM) - 2016
  • The Open Group Architecture Framework (TOGAF) Certification - 2018
  • Association for Supply Chain Management (APICS)
  • Project Management Institute
  • Freemason
  • Rotary International
  • Project Management Institute (PMI) - 2017 to present

Certifications

  • Certified Information Systems Security Professional (CISSP) - Harbor & Co., 2024
  • Cisco Certified Network Associate (CCNA)
  • Diploma in Agile Project Management category, 2019
  • Business Process Management (BPM) procedure, 2023
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified: Azure Fundamentals Summit Group, 2020
  • PRINCE2 Practitioner, Ironclad Systems 2015

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