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Skills

  • Customer-Centric Product Development
  • Budgeting
  • IT Project Lifecycle Management
  • Cost control and optimization
  • Conflict resolution and problem-solving
  • Project organization
  • Communications
  • Product lifecycle management
  • Operational improvement
  • Creative merchandising

Work Experiences

  • Achieved a 20% improvement in scalability.
  • Achieved a significant procedure by making proactive decisions based on market expertise and business knowledge.
  • Shared best practices with on-site and external personnel to align efforts and goals.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Achieved a 38% faster go-to-market timeline.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Achieved a 51% boost in development cycle accountability.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.

Summaries

  • Focused on ensuring smooth financial, personnel, and operational operations.
  • Leader with an organized nature and an analytical problem-solving approach who is goal-oriented and enterprising.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Proactive Development Program Manager uses determination and attention to detail to produce high-quality stakeholder engagement work.
  • With forward-thinking leadership, proven skills in increasing productivity, efficiency, and bottom-line profits.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Dynamic application of process improvement and team leadership in a fast-paced business environment.
  • Strengths in budget management and quality assurance backed up by Miscellaneous training.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.

Accomplishments

  • Collaborated with sales and account teams to deliver actionable feedback and improvement recommendations, helping achieve 44% growth in renewals.
  • Converted manual project tracking methods to a fully automated process, reducing oversight workload by 16% and increasing accuracy.
  • Implemented stakeholder surveys as feedback loops, improving communication alignment and driving 61% higher project satisfaction scores.
  • Led strategic planning sessions and defined project milestones for method, culminating in a 64% faster go-to-market timeline.
  • Streamlined the project backlog management process using Jira, improving sprint efficiency by 75% and reducing project lead time.
  • Documented and resolved initiative which led to process.
  • Collaborated with engineering, product, and IT teams using Jira, reducing time-to-resolution for critical project blockers by 34%.
  • Created and facilitated cross-functional training and knowledge-sharing workshops, achieving a 66% improvement in team skill development and collaboration.
  • Managed stakeholder relationships across departments, directly contributing to a 34% increase in cross-functional collaboration.
  • Directed a change management initiative to optimize process flows that improved client retention rates by 72% over 8 months.

Affiliations

  • Women in Technology International (WITI) - Development Program Focus
  • International Institute of Business Analysis (IIBA) - Completed Scrum Master
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • Association for Computing Machinery (ACM) - On project management committee – 2024 Onward
  • Association for Supply Chain Management (APICS)
  • Certified ScrumMaster® (CSM) Certification – 2024
  • National Management Association (NMA) - Joined in 2023
  • American Marketing Association
  • Lions Club
  • International Association of Project Managers (IAPM) - Global Member

Certifications

  • Google Certified Professional Cloud Architect
  • Managing Successful Programmes (MSP) category, 2017
  • Diploma in Digital Transformation metric, 2020
  • Professional Scrum Master (PSM I) Vantage-2019
  • Cisco Certified Internetwork Expert (CCIE)
  • Change Management Practitioner - Beacon Labs, 2016
  • Salesforce
  • Diploma in Agile Project Management category, 2019
  • First Aid/CPR Certified
  • Certified Kanban Practitioner - Ironclad Systems - 2015

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