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Skills

  • Blood glucose monitoring
  • Insurance claims
  • Supervision
  • Patient care
  • Patient scheduling
  • Wound care
  • Medical office administration
  • Emergency Response
  • Completing insurance forms
  • Communications

Work Experiences

  • Applied empathy.
  • Achieved reduction over a 2020 period.
  • Bridged communication gaps in a diverse care environment.
  • Improved patient outcomes by educating them about procedures, medications, and other doctor's instructions.
  • Administered first aid and emergency care.
  • Assisted respiratory therapists with bedside oxygen levels and nebulizer treatments, helping reduce patient respiratory distress by 28%.
  • Used quality controls to monitor program test accuracy.
  • Updated the inventory, expiration, and vaccine logs in order to keep the tracking documentation up to date.
  • Achieved a 15% reduction in procedure preparation times.
  • Immediately informed Medical Attendant of any unusual or urgent circumstances in the patients' condition or environment.

Summaries

  • Collaborative team player with a focus on both physical and emotional care, enhancing patient well-being and satisfaction scores by 47% through personalized care routines.
  • Addressed patient needs effectively.
  • Healthcare professional with over 7 years of experience in a fast-paced environment.
  • Accurate and timely incident reporting.
  • Adhered to best practices in equipment and wound care.
  • Costs were consistently reduced while profits were increased.
  • Mandarin conversational abilities
  • Accomplished in monitoring patient hydration and nutrition, resulting in a 56% increase in adherence to nutritional guidelines among vulnerable populations.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Assisted with oxygen and nebulizer therapies.

Accomplishments

  • Developed workflow improvements for medical equipment restocking that reduced downtime due to shortages by 29%.
  • Participated in 5-member health team meetings, contributing insights to improve care quality and reduce patient waiting times by 45%.
  • Organized patient care supplies, increasing overall supply efficiency by 22% and reducing supply shortages within the past year.
  • Executed pre-admission health screenings for 9 patients weekly, improving workflow efficiency and minimizing delays in care processing.
  • Monitored chronic disease patients post-discharge, aiding in disease management education and reducing readmissions by 38%.
  • Assisted in the administration of metric, contributing to a 77% improvement in patient procedure readiness.
  • Responded effectively to patient distress calls, achieving a 81% improvement in timely interventions during emergency events.
  • Participated in hospital zero-waste initiative by reorganizing inventory systems, reducing expired product disposal rates by 37%.
  • Assisted physicians during telehealth sessions, expanding patient consultation capacity by 60% and reducing appointment backlog.
  • Executed daily rounds across 13 patient rooms, documenting progress in electronic health records with 65% reduction in errors.

Affiliations

  • Medical Reserve Corps Volunteer Program
  • Freemason
  • Association for Computing Machinery
  • International Council of Nurses
  • American Red Cross Volunteer Program
  • Medication Management & Safety Institute
  • International Nurses Society on Addictions (IntNSA)
  • National Patient Safety Foundation (NPSF)
  • American Society of Phlebotomy Technicians (ASPT)
  • American Hospital Association (AHA)

Certifications

  • First Aid/CPR/AED Certification by American Red Cross - 2021
  • Certified Hospice and Palliative Nursing Assistant (CHPNA) 2022
  • Certified Patient Care Associate (CPCA) - 2018
  • Certified Medical Administrative Assistant (CMAA)
  • Certified Nursing Assistant (CNA)
  • Certified EKG Technician (CET) – Harbor & Co.
  • Certified Public Accountant
  • Patient Care Technician (PCT) Certification
  • Infection Control Certification (CIC) Northwind
  • Palliative Care Certification

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