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Skills

  • Business operations
  • Engineering drawings/standards
  • Computer proficient
  • Contract negotiation
  • Building brand awareness
  • Strong mechanical skills
  • Efficient with all painting tools
  • Project management
  • MS Office
  • Fiber optics experience

Work Experiences

  • Devised a sales strategy to boost revenue in the parts department.
  • Inspired employees to succeed and identified areas for improvement, resulting in a 12% increase in efficiency.
  • Conducted research to find appropriate answers to customer questions.
  • Achieved a 40% improvement.
  • Increased service and parts department profitability by implementing a strategic plan to meet monthly and annual goals.
  • Achieved 12 consecutive quarters of success.
  • Taught employees how to deal with difficult customers and difficult situations.
  • Communicated with vendors, negotiated with them, and developed relationships with them, resulting in the best possible pricing, terms, delivery speed, and parts return policies.
  • In charge of replacement parts inventories, purchasing, and sales for initiative businesses.
  • Consistently made a profit on parts operations by maintaining tight inventory control, providing excellent service support, and selling innovative parts.

Summaries

  • Parts Department Manager and team leader with 18 years of experience in method settings.
  • Excellent work ethic and dedication to excellence.
  • Tactical team builder with experience introducing products, implementing pricing models, and determining customer needs so that effective solutions can be delivered.
  • Ready for new professional challenges and career advancement with an established operation.
  • Improve procedures to increase productivity and efficiency while streamlining processes and lowering costs.
  • Multi-talented Parts Department Manager with 4 years of experience motivating employees and assisting customers to increase sales and profits.
  • Professional with cross-functional collaboration and process improvement talents who is honest and punctual.
  • Motivating leader who has built and managed metric teams in the past.
  • Customer service-oriented professional with a positive attitude and performance reporting and project management abilities.
  • Excellent self-motivator and planner with a thorough knowledge of parts, vendors, and customer requirements.

Accomplishments

  • Programming: Programmed general maintenance machinery including lathes and band saws.
  • Designed
  • Equipment Maintenance: Performed routine maintenance on equipment on as-needed basis.
  • Completed 18 projects in 7 years, all on time and at or under budget.
  • Compliance: : procedure program Design and Fabrication:: category metric
  • Interpreted
  • Inventory Control: Restocked and organized items as necessary and as directed.
  • Collaborated
  • Set up
  • Removed

Affiliations

  • Certified Trainer, Best Practices in Warehouse & Inventory Efficiency Program – OSHA Program
  • Alumnus, Advanced Inventory Analysis & Strategy Program, initiative – 2021
  • Co-Chair, Inventory Optimization Strategies Group – Automotive Meeting Series 2017
  • Speaker, Annual Parts Management & Leadership Summit 2023
  • Member, National Automotive Leadership Council (NALC) – Supply Chain Efficiency Subcommittee
  • Participant, Automotive Parts and Services International Expo – Presenter 2016
  • Certified Member, Society of Automotive Engineers (SAE) – Automotive Parts Business Division
  • Member, Automotive Distribution Network (ADN)
  • Member, Automotive Parts Remanufacturers Association (APRA)
  • Certified Member, International Warehouse Logistics Association (IWLA) for Automotive Parts Division

Certifications

  • Air Conditioning Service
  • Association for Project Management (APM)
  • First Aid/CPR
  • Cisco Certified Internetwork Expert (CCIE)
  • Automotive Parts Counter Certification - Summit Group, 2020
  • Automotive Parts Store Operations Certification - 2022, Raleigh
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Purchasing Professional (CPP)

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