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Skills

  • Warehouse Management
  • Current medical card
  • Strong mechanical skills
  • Engineering drawings/standards
  • Employee supervision
  • Dependable and reliable
  • Masonry work
  • Quality control tests
  • Budgets
  • Cross-functional team leadership

Work Experiences

  • Develop procedures for speeding up business processes in order to manage a diverse supplier base.
  • Outgoing orders were cleaned, wrapped, and labeled by me.
  • Keep track of customer service representatives' phone calls.
  • Inspection Preparation I SQ
  • Made it up.
  • Was successful.
  • Organized work assignments and set priorities for each department member.
  • Was in charge of keeping track of inventory for the central warehouse of tools and supplies.
  • Cleaned up debris and performed other tasks as directed by the manager.
  • Oversaw production, ensuring high-quality work and on-time completion of all tasks.

Summaries

  • Customer-focused and self-motivated.
  • Proactive
  • Expert
  • Deadline-driven
  • Excellent problem-solving abilities.
  • Construction worker with a dependable and trustworthy nature.
  • Resourceful
  • Project, budget, and strategy management are all priorities.
  • Within Construction, senior Quality Control Manager and outstanding performer in process improvement and cross-functional collaboration.
  • Successful program professional with 2 years of related Construction experience and a focus on vendor management.

Accomplishments

  • Led a cross-functional team in implementing defect tracking systems that reduced the time to resolution by 32% for all reported issues.
  • Enhanced customer feedback mechanisms, directly contributing to a 16% increase in customer satisfaction scores over one year.
  • Conducted root cause analysis on defective products and identified solutions that prevented 11 major recalls over the past year.
  • Collaborated with the R&D department to streamline quality assurance protocols, accelerating new product time-to-market by 65% while meeting all quality standards.
  • Reduced operational inefficiencies by conducting detailed root cause analyses on recurring production defects, achieving a 24% reduction in defect rates.
  • Customer Satisfaction: Achieved high customer satisfaction for professional installation of Jira.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Ensured successful ISO recertification processes with no major findings for 3 consecutive audits, enhancing the company’s regulatory standing.
  • Process Improvement: Implemented productivity improvement plan which resulted in company savings of over $10K in one year. :
  • Improved supplier audit protocols, increasing material quality compliance by 22% across 9 participating vendors.

Affiliations

  • Council for Supplier Quality Professionals (CSQP)
  • Technical Association for the Pulp and Paper Industry (TAPPI)
  • Freemason
  • Association for Supply Chain Management (APICS)
  • Quality Assurance Association of Columbus
  • First Pass Yield Institute for Manufacturing Optimizations
  • American Marketing Association
  • National Quality Improvement Consortium
  • Good Manufacturing Practices (GMP) Partnership
  • Institute of Industrial and Systems Engineers (IISE)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Internal Supplier Audit Fundamentals Certification – program
  • Product Inspection and Verification Certification – metric
  • Internal Quality Auditor Certification – Harbor & Co.
  • Certified Scrap & Waste Reduction Specialist – metric
  • Automotive Quality Core Tools Certification – Ironclad Systems
  • Certified Medical Device Auditor – category
  • Cisco Certified Internetwork Expert (CCIE)
  • Supplier Quality Excellence Certification – Northwind
  • Microsoft Certified Systems Engineer (MCSE)

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