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Skills

  • Budgets
  • First Aid/CPR
  • Lean manufacturing principles
  • Cost Savings Program Leadership
  • Time management
  • Statistical Process Control (SPC)
  • SAP expert
  • Employee supervision
  • Data-driven decision making
  • Operational improvement

Work Experiences

  • Kept track of the staff's organization and made suggestions for improving daily operations.
  • Achieved a 26% higher feedback integration rate.
  • Automated workflow optimization processes.
  • Achieved measurable quality cost savings of $18.
  • Took production samples on a regular basis and conducted thorough quality inspections.
  • Established the standards, practices, and procedures for the quality department.
  • Informed managers and production supervisors about production issues.
  • Used coaching tools and techniques to help managers and team members improve their performance.
  • Automated tracking of non-conformance reports.
  • Championed risk management initiatives that minimized critical project deviations, reducing downtime and saving $3.

Summaries

  • Professional in quality management with a proven track record of delivering efficiency and standardization while adhering to all ISO, QS 9000, and Six Sigma quality systems.
  • Achieved a 64% boost in process efficiency.
  • Individual team member hiring and development experience
  • Adept at creating quality control dashboards.
  • Accomplished in ISO 9001 compliance auditing.
  • With extensive knowledge of Power BI use, committed to high standards of product inspections and customer service.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Methodical Quality Assurance Manager with exceptional analytical and problem-solving skills.
  • Monitor quality throughout the product development life cycle, starting with the supply chain.
  • Achieved 42% efficiency gains.

Accomplishments

  • Acted as the quality liaison during cross-functional meetings, optimizing communication between production, engineering, and operations.
  • Developed a standardized internal reporting structure, optimizing data integrity for management reviews and decision-making.
  • Led internal audit preparation that resulted in a PMP with zero major non-conformances in 2023.
  • Enhanced supplier relationship management, resulting in a reduction of lead times by 77% and improved part quality over 18 months.
  • Assessed vendor quality performance, resulting in improved on-time delivery rate by 57% in collaboration with the supply chain team.
  • Led the audit team through category updates, ensuring all documentation was compliant and non-conformances dropped by 61%.
  • Coordinated the internal audit schedule across 14 departments, ensuring continuous compliance with all regulatory requirements.
  • Designed and deployed quality control software that automated 15 tasks, enhancing data accuracy and reporting turnaround times.
  • Improved production uptime by 35% through proactive deployment of preventative maintenance and quality checks.
  • Led cross-functional teams in root cause analysis of critical defects, reducing repeat incidents by 69% over three years.

Affiliations

  • National Standards Authority of Ireland (NSAI) - Quality Certification
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • American Medical Informatics Association
  • Association for Manufacturing Excellence (AME)
  • Institute of Industrial and Systems Engineers (IISE)
  • Six Sigma Council Global Network
  • Quality Management Principles Study Group
  • Institute of Quality Assurance (IQA)
  • Jaycees

Certifications

  • Google Certified Professional Cloud Architect
  • Apple Certified Associate (ACA)
  • Certified Environmental Systems Manager (CESM)
  • Cisco Certified Network Associate (CCNA)
  • Lean Six Sigma Black Belt Certification
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Certificate in Root Cause Analysis Techniques
  • CompTIA A+ Technician
  • Certified Manufacturing Technologist (CMfgT)
  • RABQSA Certified Quality Management System Auditor

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