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Skills

  • Technical Support Management
  • Law enforcement support
  • User support
  • Supporting Unified Messaging (UM)
  • Support ticketing systems
  • Onsite customer support
  • On-Site Technical Support
  • On-site plant support
  • Instructor support
  • Kitchen cook lines

Work Experiences

  • Collaborated with the Sous Chef.
  • Consistently washed, sanitized, and restocked plates, cutlery, and cooking utensils during peak meal service times.
  • Had an excellent attendance record and was always on time for work.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved Scrum Master in food handling and safety.
  • Avoided potential shortage during category.
  • Adhered to strict portion control.
  • Collaborated with the sous chef to introduce new seasonal produce into the menu, contributing to a 48% reduction in food costs.
  • Audited pantry stocks biweekly, ensuring stock levels were maintained while reducing over-ordering, saving $5 monthly.
  • Assisted in rolling out a kitchen recycling initiative.

Summaries

  • Kitchen Support is a multi-talented Kitchen Support who is consistently rewarded for planning and operational improvements.
  • Committed to improving kitchen efficiency.
  • Contributed to a 63% improvement in kitchen speed.
  • Committed to improving kitchen efficiency through implementation of streamlined workflows, reducing downtime and enhancing overall operations.
  • Chopped, measured, and mixed ingredients.
  • Dedicated Kitchen Support member recognized for supporting large-scale catering events, efficiently preparing food for groups of up to 14 guests.
  • Deliver support without compromising quality.
  • Demonstrated expertise in reducing food costs by 16% through creative use of seasonal produce and efficient portion control.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Achieved a 75% increase in efficiency.

Accomplishments

  • Prepared mise en place for a 2-person event, ensuring all dishes were executed efficiently and without delays.
  • Resolved product issue through consumer testing.
  • Utilized SAP to manage kitchen orders, ensuring the correct sequence of dishes and improving order accuracy by 35%.
  • Streamlined dishwashing station workflows, improving turnaround on clean dishes and reducing service delays during peak times by 29%.
  • Supported chefs by preparing ingredients in bulk for catering events of 4 or more, ensuring timely food delivery during large-scale services.
  • Documented and resolved procedure which led to program.
  • Worked alongside culinary staff to reduce food waste by 60% by closely monitoring portion sizes and expiration dates of ingredients.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with chefs to streamline the prep process, reducing overall food preparation time by 73% during peak hours.
  • Implemented a new inventory tracking system that reduced supply shortages by 26% and improved food cost management for the kitchen team.

Affiliations

  • Dietary Excellence Program - Completed 2018 at Summit Group
  • Food for All Initiative - Active in 2024
  • Freemason
  • Project Management Institute
  • Local Culinary Apprenticeship Programs - Participant, Austin
  • Association for Supply Chain Management (APICS)
  • American Society of Safety Professionals
  • Association for Computing Machinery
  • Restaurant Leadership Conference Attendee - Participated in 2017
  • Lions Club

Certifications

  • Fire Safety and Prevention in Commercial Kitchens Certification
  • Food Allergen Safety Training by initiative
  • Salesforce
  • Certified Food Handler (CFH) by Massachusetts
  • Certified Dietary Manager (CDM) by ANFP
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • Introduction to Sous Chef Training by standard
  • Advanced Foodservice Health and Safety Certification

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