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Skills

  • Product ordering
  • Team Player
  • Relationship development
  • Customer satisfaction
  • Recruitment
  • Business Administration
  • Process improvement
  • Typing
  • Financial records and processing
  • Music showcase training

Work Experiences

  • Increased my employee base by 14% to meet changing staffing needs.
  • Got better.
  • Managed
  • Was in charge of the procedure initiative in order to maximize program.
  • Used Microsoft Office Suite to create monthly, weekly, and daily logs.
  • Established
  • Solved process issues, improved operations, and provided excellent customer service.
  • Sought advice.
  • Recruiting, background checks, and reference checks were all things I helped with.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Organizational, technical, and interpersonal skills are essential.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Service-driven
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • Metric, category, and process provide context.
  • Detail-oriented and well-organized.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.

Accomplishments

  • Processed and verified employee time records for 14 employees, ensuring adherence to company guidelines, reducing payroll errors by 44%.
  • Managed employee records in accordance with company policy and regulatory requirements, reducing document discrepancies by 55%.
  • Collaborated with team of 6 in the development of standard.
  • Implemented a streamlined employee benefits program that increased enrollment by 64% and reduced administrative time managing claims.
  • Designed and implemented an offboarding system for exiting employees, ensuring a 32% increase in compliance with exit interviews and document collection protocols.
  • Training: : system standard
  • Served as the primary point of contact for employee relations issues, successfully resolving 7% of grievances within several months, improving workplace morale.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Assisted in compliance audits by ensuring employee records were up to date, saving the company 14 in potential penalties.
  • Human Resources: Interviewed, hired and trained team of four direct reports, increasing department productivity and client acquisition rates.

Affiliations

  • National Federation of Independent Business (NFIB) - Participated in HR policy initiatives
  • Small Business Association (SBA) - Attended HR and payroll compliance training
  • Local Society of Human Resources Professionals (SHRP) - Volunteer roles for career development workshops
  • American Payroll Association (APA) - Certified Payroll Professional (CPP) obtained in 2019
  • Association for Supply Chain Management (APICS)
  • American Society for Public Administration (ASPA) - Completed training relevant to employee retention programs
  • Jaycees
  • Association for Computing Machinery
  • Society for Industrial and Organizational Psychology (SIOP) - Participated in seminars focused on workforce engagement
  • Local Chamber of Commerce - Chairperson of the HR advisory group, responsible for community recruitment efforts

Certifications

  • Human Resources Management Certificate - Brightline 2017
  • Certified Public Accountant
  • Human Capital Analytics (HCA) Certification
  • Human Resources Business Partner Certificate (HRBP) 2022
  • CompTIA A+ Technician
  • International Association for Human Resource Information Management (IHRIM) Certification
  • Workplace Diversity Consultant Certification Lakeside Partners
  • Certified Project Management for HR Professionals Beacon Labs
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Project Management Professional (PMP)

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