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Skills

  • Warehouse management systems
  • Distribution and warehousing
  • Data entry and reporting
  • Cost reduction
  • Production planning
  • Employee retention strategies
  • Effective team communication
  • Staff management
  • Loading and unloading
  • First Aid/CPR

Work Experiences

  • Achieved results within several months.
  • Achieved a 6% decrease in workplace injuries.
  • Centralized loading schedules.
  • Communicated directly with clients to clarify loading specifications, reducing returns due to misloads by 41%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with human resources for the optimization of resources, successfully completing 3 high-volume orders a week.
  • Was in charge of day-to-day shipping and receiving for over 9 packages per day.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Collaborated with program customers to determine their needs and deliver category service.

Summaries

  • Cut labor costs by $10.
  • Awarded Excellence Award for exceptional customer service.
  • Completed 12 consecutive safety audits with zero citations.
  • Conducted focused safety audits.
  • Communicates with cross-functional teams.
  • Achieved 29% reduction in errors.
  • Adept at managing urgent and high-priority shipments.
  • Continually enhanced overall team performance.
  • Championed safety protocols.
  • Professional Warehouse Manager with 12 years of experience supervising and training 15 warehouse employees.

Accomplishments

  • Collaborated with the inventory control department to streamline the loading process, resulting in a 38% reduction in misplaced shipments.
  • Led the creation of new loading SOPs to accommodate special project needs, achieving a 44% reduction in time lost to special requests.
  • Documented and resolved system which led to metric.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Identified a critical gap in the loading process, implemented process reforms, and reduced loading cycle time by 43% within one year.
  • Led team in loading and unloading Salesforce, regularly surpassing daily output goals by 48%.
  • Reduced warehouse accidents related to loading operations by 15% by implementing new safety protocols and hands-on training.
  • Pioneered a continuous improvement initiative that increased overall team performance metrics by 64% over several months.
  • Optimized load configurations, improving truck fill efficiency by 58%, reducing transportation costs and waste.
  • Developed and executed daily workload planning strategies that improved on-time shipments by 49%, ensuring customer commitments were met.

Affiliations

  • Jaycees
  • International Council of Nurses
  • Materials Handling & Management Society (MHMS)
  • Certified Logistics Associate (CLA), 2020
  • Toastmasters
  • Certified Hazardous Materials Manager (CHMM)
  • American Society of Transportation & Logistics (ASTL)
  • Lean Six Sigma Green Belt 2019 Certification from Vantage
  • American Production and Inventory Control Society (APICS)
  • Lions Club

Certifications

  • Salesforce
  • Certified International Supply Chain Professional (CISCP)
  • Certified Professional in Supply Management (CPSM) - metric
  • Certified Public Accountant
  • Certified Warehouse Operations Supervisor (CWOS) - Ironclad Systems
  • Google Certified Professional Cloud Architect
  • ISO 9001:2015 Internal Auditor Training
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Logistics Associate (CLA) Brightline
  • Certified Operations Manager (COM) - Beacon Labs

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