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Skills

  • Order picking and processing
  • Problem resolution
  • Team management
  • Distribution and warehousing
  • Customer satisfaction management
  • Inventory control and tracking
  • Relationship development
  • Logistics coordination
  • Client relationship management
  • Driver and fleet management

Work Experiences

  • Communicated directly with clients.
  • Cut labor costs by $10 per year.
  • Conducted regular training sessions on proper loading techniques, resulting in a 17% improvement in team productivity.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved improvement over 18 months.
  • Achieved superior audit ratings.
  • Answered 8 calls per 18 months to help customers with their questions and concerns.
  • Coordinated with suppliers.
  • Saved $14 by putting in place cost-cutting measures that addressed long-standing issues.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Summaries

  • Clear understanding of quality assurance and client relations as well as strategic planning training.
  • Costs were consistently reduced while profits were increased.
  • Professional Warehouse Manager with 12 years of experience supervising and training 15 warehouse employees.
  • Collaborated with sales to complete 9 high-volume customer orders weekly.
  • Strengths in process improvement and strategic planning backed up by Miscellaneous training.
  • Inventory audits and product staging are two areas where I excel.
  • Loading Supervisor is a multi-talented Loading Supervisor who is consistently rewarded for planning and operational improvements.
  • Awarded Excellence Award for exceptional customer service.
  • Achieved 11% reduction in workplace injuries.
  • Adept at troubleshooting urgent loading issues.

Accomplishments

  • Managed a 10-person team in a high-paced loading dock environment, consistently meeting departmental goals ahead of schedule.
  • Collaborated with logistics and dispatch teams to improve coordination, reducing shipment delays by 49%.
  • Led team in loading and unloading Salesforce, regularly surpassing daily output goals by 48%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Pioneered a continuous improvement initiative that increased overall team performance metrics by 64% over several months.
  • Trained a team of 13 employees on updated OSHA loading safety standards, leading to 33% improvement in overall safety score.
  • Tracked and maintained inventory levels using HubSpot, ensuring adequate materials were always stocked for upcoming projects.
  • Successfully managed the loading operations during peak seasons, exceeding capacity targets by 76% without overextending personnel.
  • Awarded Top Performer for achieving 11 consecutive months of error-free shipping and loading operations.
  • Implemented an updated load scheduling system, cutting load-time inefficiencies by 30% over a three years.

Affiliations

  • American Production and Inventory Control Society (APICS)
  • Institute of Supply Chain Management (ISM)
  • Association of Information Technology Professionals
  • International Warehouse Logistics Association (IWLA)
  • Freemason
  • American Society of Transportation & Logistics (ASTL)
  • Warehouse Education and Research Council (WERC)
  • Professional Logistics Network (PLN)
  • Association for Computing Machinery
  • International Council of Nurses

Certifications

  • Just-in-Time (JIT) Inventory Management Certification - Lakeside Partners
  • CompTIA Network+
  • Certified Warehouse Operations Supervisor (CWOS) - Ironclad Systems
  • SHRM Senior Certified Professional (SHRM-SCP)
  • IATA Dangerous Goods Regulations (DGR) Certification - 2021 Phoenix
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Safety and Health Manager (CSHM) - Portland
  • Salesforce
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Certified International Supply Chain Professional (CISCP)

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