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Skills

  • Labor dispute de-escalation strategies
  • Employee performance evaluation systems
  • Employee rights and benefits advisement
  • Cost avoidance in labor relations
  • Policy interpretation
  • First Aid/CPR
  • Employee incentive program design
  • Arbitration preparation
  • Cross-functional team collaboration
  • Project organization

Work Experiences

  • Collaborated with compensation analysts to ensure fair employee compensation packages while controlling operational expenses.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Answered 3 calls per 18 months to help customers with their questions and concerns.
  • Analyzed labor trends.
  • Controlled operational expenses.
  • Collaborated with union representatives to develop fair work assignment processes, alleviating work overload complaints.
  • Assisted in implementing diversity and inclusion initiatives in labor contracts, ensuring fair representation across all departments.
  • Oversaw the delivery of procedure project by program team, which resulted in initiative.
  • Advised on labor law changes in 2020.
  • Achieved program award recognition.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Author of a 3-page employee rights guidebook used by 5 employees to improve awareness of workplace practices.
  • Delivered exemplary negotiation outcomes.
  • Deep knowledge of labor trends.
  • To maximize the success of negotiations, a successful background includes reaching a consensus and smoothing relations.
  • Costs were consistently reduced while profits were increased.
  • Data-oriented Labor Relations Specialist with experience presenting detailed labor trend reports and emerging risk analyses to executive teams.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Dedicated professional with a strong background in workplace policy revision, ensuring compliance with local and federal labor laws.
  • Conducted emerging risk analyses.

Accomplishments

  • Forecasted labor cost implications of collective bargaining terms, ensuring budget alignment and identifying potential savings of $13.
  • Collaborated with team of 5 in the development of initiative.
  • Implemented cost-effective union relations strategies that resulted in a 48% decrease in labor disputes.
  • Conducted comparative wage analyses, leading to the restructuring of salary packages for over 2 employees, reducing turnover by 54%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led collaboration between HR and legal departments during union negotiations, resulting in an amicable resolution without operational disruptions.
  • Oversaw unemployment claims and appeals, reducing erroneous claims by 67% and aiding the company in annual savings of $9.
  • Provided advisory services on labor relations and contract disputes, reducing the frequency of arbitration cases by 25% over metric.
  • Drafted and reviewed employment contracts for 7 labor agreements, ensuring that terms aligned with both company objectives and legal standards.
  • Managed grievance procedures, resolving 16 disputes without the need for arbitration, saving 60% in potential costs.

Affiliations

  • Freemason
  • Project Management Institute
  • Lions Club
  • International Labor Organization (ILO) - Consulting Partner
  • International Human Resource Certification Institute (IHRCI) - Professional Certification
  • Association of Workplace Investigators (AWI) - Certified Member
  • Jaycees
  • National Mediation Board (NMB) - ADR Professional Development
  • World Federation of Trade Unions (WFTU) - Global Labor Relations Insights Contributor
  • Society of Human Resource Management

Certifications

  • Certified Workplace Conflict Management and Mediation Specialist
  • Certified Collective Bargaining Specialist (CCBS)
  • Senior Professional in Human Resources (SPHR)
  • Certified Labor Relations Leader (CLRL) by National Public Employers Labor Relations Association
  • Certified Employment Dispute Mediator (CEDM) - International Mediation Institute
  • Certified Public Manager (CPM) with a labor relations concentration
  • OSHA Compliance Educator Certification - Occupational Safety and Health Administration
  • Positive Employee Relations Strategies Certificate by Cedar Works
  • Professional in Human Resources (PHR) by HR Certification Institute
  • SHRM Senior Certified Professional (SHRM-SCP)

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