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Skills

  • Customer service excellence
  • Reporting and documentation
  • Root cause analysis
  • Residential construction
  • Written/Verbal Communication
  • Roofing
  • Customer rapport
  • Cross-departmental collaboration
  • Issue Analysis
  • Production scheduling

Work Experiences

  • I'm in charge of both dynamic and static routing.
  • Based on equipment performance data.
  • Identified maintenance needs and delegated repairs to qualified workers.
  • Manage Active Directory domains in Windows.
  • Investigated software bug fixes and mitigated their impact on customer systems.
  • Assisted with the setup and configuration of new networks and end-user devices.
  • Assisted with the deployment of new system architectures.
  • Achieved a 55% reduction in energy consumption.
  • Installed new components when faulty equipment was discovered.
  • Assisted engineers and architects in the design of facilities, infrastructure, and systems by using ServiceNow to create 3D models and drawings.

Summaries

  • Deadline-driven
  • Offering a friendly and engaging personality as well as experience in building customer relationships.
  • Bilingual and efficient when it comes to ensuring that safety regulations are followed.
  • Inside and out, we're experts at cleaning and conditioning vehicles.
  • With 13 years of experience in Technician.
  • To increase productivity, procedures are optimized and employee performance is improved.
  • Taking on new professional challenges with a company that is focused on growth.
  • I have a lot of experience in initiative.
  • Customer-focused and self-motivated.
  • Pursuing a position that rewards hard work and dedication.

Accomplishments

  • Blueprint Reading: Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.
  • Developed and executed a comprehensive preventative maintenance plan, reducing breakdown occurrences by 59% year-over-year.
  • Participated in cross-departmental teams to implement green energy solutions, which resulted in a 19% decrease in the plant's carbon footprint.
  • Managed hazardous material handling and disposal procedures, maintaining 63% compliance with safety regulations.
  • Optimized cold-chain equipment maintenance leading to a 75% reduction in temperature-sensitive product loss.
  • Successfully implemented energy-efficient equipment upgrades, achieving a 48% reduction in facility power usage.
  • Quality Control: Identified and moved empty and broken pallets to proper areas. Adhered to quality control procedures and documented quality checks.
  • Managed completion of residential and commercial construction projects valued in excess of $13 million annually.
  • Major Projects Include system
  • Reduced lead time for critical maintenance parts by 57%, optimizing the spare part stock levels.

Affiliations

  • Electrical and Electronics Technicians Society (EETS)
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Association of Information Technology Professionals (AITP)
  • Association for Manufacturing Technology (AMT)
  • International Council of Nurses
  • American Society of Safety Professionals
  • Electronic Technicians Association (ETA)
  • Professional Association for Robotics Technicians (PART)
  • Railway Technical Society of North America (RTSNA) – Technician Affiliation
  • Association for Computing Machinery

Certifications

  • Certified Industrial Maintenance Mechanic (CIMM)
  • Certified Automation Technician (CAT)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Powerplant Maintenance Technician
  • First Aid, CPR, AED Certification - 2024
  • SHRM Senior Certified Professional (SHRM-SCP)
  • International Society of Automation (ISA) Certified Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Lean Six Sigma Green Belt Certification

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