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Skills

  • HIPAA compliance
  • Human resource laws knowledge
  • Marketing
  • Patient scheduling
  • Meeting minute taking
  • Bookkeeping
  • Types 5 wpm
  • Customer and client relations
  • 15 WPM typing speed
  • Framework equipment

Work Experiences

  • Wrote a monthly newsletter for employees to keep them informed about important news, company changes, and market data.
  • Was in charge of directing visitors as well as routing deliveries and courier services.
  • Improved the organization's payment collection, AP/AR, deposit, and recordkeeping systems.
  • Organized corporate and office conferences for company employees and guests.
  • Scanned all of the documents and entered them into the category records management system.
  • Compiled annual budget recommendations for the end of the fiscal year.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Managed client correspondence and communications while optimizing office functions.
  • Was in charge of inventory management, which included materials monitoring, ordering or requisitioning, and stocking or restocking supplies.
  • Responded to customer service inquiries in a thorough and timely manner.

Summaries

  • Administration Support Officer with 5 years of successful data analysis and quality assurance experience.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Offering 3 years of experience in customer relations management.
  • Motivated Office Automation Clerk looking for a new job where her client relations and project management skills can be put to good use.
  • Prepared to bring 7 years of experience to Harbor & Co. And take on a new and challenging role.
  • Dedicated clerical team member seeking additional work experience in the Miscellaneous.
  • Customer service skills that are second to none.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Ready to take on a new challenge in an exciting position with a Miscellaneous company to help them achieve even greater success.
  • Expert and knowledgeable in security, service, and clerical requirements.

Accomplishments

  • Documented and resolved method which led to system.
  • Designed custom PowerPoint presentations for category meetings, enhancing decision-making through clear and impactful visuals.
  • Trained 17 temporary accounting administrative staff during tax season.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated internal communications and developed newsletters for 16 employees, driving engagement scores up by 29%.
  • Patient Charting: Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.
  • Resolved product issue through consumer testing.
  • Assisted in organizing travel logistics for company conferences, achieving 62% improvement in meeting preparation and travel efficiency.
  • Implemented revised procedural workflows, reducing approval turnaround time from 5 days to 13 days, streamlining administrative processes.
  • Updated and maintained company database to reflect current and accurate client records for more than 5 accounts.

Affiliations

  • Association of Information Technology Professionals
  • Toastmasters
  • Society of Women Engineers
  • Certified Administrative Manager (CAM) Certification
  • International Association of Administrative Professionals
  • Society for Human Resource Management (SHRM)
  • Administrative Professionals Conference (APC)
  • American Medical Informatics Association
  • International Council of Nurses
  • National Association of Colleges and Employers (NACE)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • Document Control Management Certification - Institute of Document Control
  • SHRM-CP - Society for Human Resource Management Certified Professional
  • Fundamentals of Digital Marketing - Google Digital Garage
  • First Aid/CPR Certified
  • HR Support Certification - procedure
  • ServSafe
  • Certified Customer Service Professional (CCSP) - National Customer Service Association (NCSA)
  • Microsoft Office Specialist (MOS): Word, Excel, PowerPoint 2019

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