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Skills

  • Organization
  • Clinical workflow efficiency
  • Technical writing
  • Operational improvement
  • Supervision
  • Budget management in projects
  • Clinical documentation expertise
  • Health IT vendor management
  • Relationship development
  • Change management during system rollouts

Work Experiences

  • Achieved results in 2018.
  • Achieved results within 18 months.
  • Assisted with due diligence, contracting, and valuation during the acquisition process.
  • Achieved a 15% reduction in audit penalties.
  • Covered 8 providers.
  • Collaborated with standard to troubleshoot and resolve high-priority issues, improving system uptime to over 42%.
  • Achieved 8% reduction in documentation errors.
  • Collaborated with stakeholders to redesign inefficient workflows, improving patient throughput by 25%.
  • Authored data-entry guidelines for QuickBooks.
  • Provided extensive Salesforce training, imparting knowledge of best practices for data security and error reduction.

Summaries

  • Organized Systems Analyst with 3 years of experience assessing, reconstructing, and advancing computer systems.
  • ClinDoc Consultant with extensive experience in optimizing clinical workflows.
  • ClinDoc Consultant with 3 years of successful risk assessment and performance reporting experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • ClinDoc Consultant is a multi-talented ClinDoc Consultant who is consistently rewarded for planning and operational improvements.
  • Expert innovator with a track record of recommending new technologies to improve existing systems and introduce new ones.
  • Achieved a 60% increase in user adoption.
  • ClinDoc Consultant skilled in redesigning clinical workflows.
  • Boosted HCAHPS scores across 8 specialties.
  • Clear understanding of project management and client relations as well as risk assessment training.

Accomplishments

  • Standardized documentation templates in collaboration with nursing leadership, resulting in 75% fewer documentation errors within three years.
  • Developed automated charting templates for procedure, increasing compliance with national quality measures by 62%.
  • Customized decision-support tools within the EHR to reflect updated best practices, reducing clinician alerts by 42% while improving patient safety.
  • Collaborated with compliance teams to ensure new documentation workflows met regulatory audit standards, reducing legal exposure by 75%.
  • Authored clinical documentation standards for Asana, reducing chart inaccuracies by 30% over 2024.
  • Facilitated multiple EHR optimization sessions with 6 clinical departments, resulting in 31% better cross-department communication through accurate charting.
  • Trained 3 hospital staff on Microsoft Excel, increasing user proficiency and reducing helpdesk tickets by 35%.
  • Collaborated with IT and clinical leaders on EHR optimizations, resulting in a 59% increase in provider productivity and reduced documentation lag.
  • Managed a Salesforce deployment at Phoenix, ensuring that patient data migration was completed with 63% accuracy and ahead of schedule.
  • Optimized clinical data collection workflows, increasing data accuracy during performance improvement initiatives by 35%.

Affiliations

  • Clinical Decision Support Consortium (CDSC)
  • American College of Healthcare Executives (ACHE)
  • National Council for Prescription Drug Programs (NCPDP)
  • Freemason
  • Society of Women Engineers
  • Association of Clinical Documentation Integrity Specialists (ACDIS)
  • Society for Clinical Data Management (SCDM)
  • Epic Users' Group (EHR related association)
  • Cerner Client Networking Forum
  • Health Level Seven International (HL7)

Certifications

  • EpicCare Inpatient Procedure Orders Certification
  • Certified in Healthcare Privacy and Security (CHPS)
  • Lean Six Sigma Green Belt in Healthcare
  • EpicCare Ambulatory Certification
  • Certified Documentation Improvement Practitioner (CDIP)
  • Google Certified Professional Cloud Architect
  • Credentialed Clinical Documentation Specialist (CCDS)
  • Epic ASAP Certification
  • Certified Professional in Electronic Health Records (CPEHR)
  • First Aid/CPR Certified

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