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Skills

  • Program equipment
  • Error tracking system implementation
  • Advanced use of category
  • Bank document encoding
  • Batch Processing Optimization
  • Project organization
  • Equipment troubleshooting (Workday)
  • Advanced encoding software proficiency (Salesforce)
  • Financial transactions verification
  • Discrepancy root cause analysis

Work Experiences

  • Conducted a training workshop on encoding best practices.
  • Used advanced Excel spreadsheet functions to create monthly program reports.
  • Was in charge of document management, which included organizing forms, photocopying, filing records, preparing correspondence, and creating reports.
  • Assisted in the design and testing of new encoding templates, resulting in 55% fewer input errors.
  • Achieved a 55% reduction in processing delays.
  • Contributed to annual savings of $14 in maintenance fees.
  • Assisted initiative with special projects that resulted in standard.
  • Aligned procedures with the launch of Power BI.
  • Consistently exceeded daily encoding goals, processing over 3 units each day with an error rate of less than 22%
  • Audited over 8 financial records.

Summaries

  • Responsible Proof Encoder with extensive experience in program data entry.
  • Achieved a 52% increase in overall throughput.
  • Systematic when it comes to entering precise data to aid category operations.
  • Achieved production goals of over 13 units daily.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Certified in regulatory compliance (ITIL), ensuring that all encoded financial transactions meet the highest audit and security standards.
  • Costs were consistently reduced while profits were increased.
  • Boosted team throughput by 68%.
  • Adept in high-volume document encoding, consistently reducing processing delays by 72% through collaboration with compliance to resolve recurring workflow issues.

Accomplishments

  • Collaborated with quality assurance team to update encoding standards, eliminating 41% of document rework requests.
  • Resolved product issue through consumer testing.
  • Led shift transition protocols, reducing late-handovers and increasing operational efficiency by 22%.
  • Implemented cross-verification protocols between departments, enhancing encoding efficiency with a 35% reduction in delays.
  • Collaborated with team of 16 in the development of framework.
  • Facilitated cross-department review and validation of encoded data, ensuring compliance with category, resulting in 14 successful audits.
  • Created a real-time monitoring tool for encoded data quality, leading to a 62% improvement in compliance adherence.
  • Played key role in the upgrade of Asana system, ensuring a seamless transition with minimal disruption to ongoing operations.
  • Enhanced document cross-verification processes, reducing errors by 42% and improving audit preparation efficiency.
  • Reduced operational costs through the implementation of automated encoding validation tools, saving an estimated $15 annually.

Affiliations

  • Association for Financial Professionals (AFP)
  • International Association of Document Processors
  • Society of Women Engineers
  • Banking Technology Professionals Association
  • Association for Computing Machinery
  • Freemason
  • American Society of Safety Professionals
  • Chartered Institute of Bankers – Financial Operations Chapter
  • Rotary International
  • National Association of Social Workers

Certifications

  • ISO 27001 Information Security Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Payments Professional (CPP) by ETA Certified Payments Professional Program
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Fraud Examiner (CFE) by Association of Certified Fraud Examiners (ACFE)
  • National Association for Check Encoding and Processing (NACEP) Basic Certification
  • ACAMS Suspicious Activity Reporting (SAR) Certification
  • Certified Financial Services Auditor (CFSA) by The Institute of Internal Auditors (IIA)
  • Google Certified Professional Cloud Architect
  • Certified Automation Professional (CAP) by International Society of Automation

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