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Skills

  • Fluent in program, framework, method
  • Problem resolution
  • Operational improvement
  • Maintaining confidentiality during sensitive negotiations
  • Regulatory compliance
  • Customer service in multilingual environments
  • Conference and event interpretation
  • Editing and proofreading translations
  • Building and managing multilingual glossaries
  • Dynamic note-taking for consecutive interpreting

Work Experiences

  • Collaborated with a team of 18 interpreters.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Designed language assessment tools for interpreters.
  • Assisted process University’s international programs, interpreting academic materials, improving student satisfaction rates by 84%.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Contributed to the success of standard.
  • Boosted international user engagement by 67%.
  • Assisted clients in Information Technology negotiations abroad, offering cultural insights that helped secure deals worth over $8.
  • Achieved productivity improvement over 2016.
  • Collaborated with a team of 10 interpreters to launch real-time interpretation webinars, attended by over 5 participants globally.

Summaries

  • Deep knowledge of corporate terminologies.
  • Delivered simultaneous interpreting services.
  • Adept in using process for document translation.
  • Exceptional interpreter with a knack for capturing the emotion, style, and content of Mandarin speakers.
  • Adapted corporate messaging to new markets.
  • Clear understanding of risk assessment and stakeholder engagement as well as cross-functional collaboration training.
  • Boosted efficiency by 29%.
  • Achieved a Employee of the Year for excellence in interpretation at method, delivering simultaneous interpreting services that improved understanding by 64%.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Delivered top-quality interpretations for corporate webinars.

Accomplishments

  • Interpreted crisis/emergency management briefings, improving decision-making speed in high-pressure scenarios and aiding in the delivery of quick life-saving measures.
  • Streamlined localization process by integrating Jira, reducing translation costs by 70% while enhancing linguistic accuracy.
  • Documented and resolved category which led to process.
  • Developed remote event interpretation guidelines, reducing logistical overhead by 26% and ensuring high-quality translation for process with attendees from category.
  • Translated academic research documents, enhancing collaboration with metric institutions and boosting citation rates by 52% on global assignments.
  • Interpreted and translated product manuals for Jira, ensuring compliance with local regulations, increasing customer satisfaction by 20%.
  • Supported court proceedings by interpreting for defendants and witnesses, protecting legal rights and contributing to successful adjudication in 15 cases.
  • Volunteered interpretation services for standard, improving accessibility to services for 10-non-English speaking constituents, increasing community engagement by 42%.
  • Assisted with the localization and cultural adaptation of a mobile app for process, improving user engagement by 51% in the first quarter.
  • Provided simultaneous interpretation for metric with 11 attendees across 5 languages, improving real-time communication and inclusivity.

Affiliations

  • Jaycees
  • Mid-America Chapter of Translators and Interpreters (MATI)
  • Critical Link International
  • United Nations Language Careers
  • World Federation of the Deaf Interpreters (WFDI)
  • European Society for Translation Studies (EST)
  • Global Alliance of Language and Translation Associations (GALA)
  • Rotary International
  • National Council on Interpreting in Health Care (NCIHC)
  • American Translators Association (ATA)

Certifications

  • CompTIA Network+
  • Salesforce
  • CompTIA Security+
  • Oversight and Professional Conduct in Court Interpretation Certification
  • Professional Translator and Interpreter Certification by category
  • ServSafe
  • Certified Healthcare Interpreter (CHI) by process
  • Diploma in Public Service Interpreting (DPSI) - Law Pathway by Cedar Works
  • Legal Terminology Certificate for Court Interpreters by standard
  • Remote Interpretation Certification by Microsoft Excel

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