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Skills

  • Invoice organization
  • Financial records
  • Payroll and benefits administration
  • Accounts payable
  • Back office operations
  • Shipping and receiving
  • Public relations
  • Prioritization
  • Miscellaneous regulations
  • Transporting files

Work Experiences

  • Created, implemented, and followed detailed administrative protocols and procedures, which resulted in a 13% increase in accuracy.
  • Honed my time management, organizational, and problem-solving skills to ensure a smooth operation with no redundancy.
  • Wrote reports and records while adhering to strict confidentiality guidelines.
  • Was in charge of a multi-line phone switchboard that routed calls to the appropriate personnel and departments.
  • Kept track of everything.
  • Transported QuickBooks to the past year customer locations.
  • Raised the stakes.
  • Directed visitors to the appropriate member of staff or meeting location.
  • Coordinated project activities with initiative members, program researchers, and other internal and external stakeholders.
  • Was in charge of developing and implementing record-keeping procedures.

Summaries

  • Positive, upbeat, and dependable team player who approaches routine and complex problems analytically, resourcefully, and adaptably.
  • Administrative Assistant who is meticulous and methodical in organizing, planning, and managing daily clerical needs.
  • Expert Admissions Clerk with PMP and Miscellaneous office and personnel management experience.
  • Experienced File Clerk with 3 years of organizing, documenting, planning, and implementing clerical resources with an emphasis on productivity and cost efficiency.
  • Produces reports and letters, routes packages, and updates tracking documents with ease.
  • Knowledgeable Administrative Assistant committed to streamlining file movement procedures, reducing unnecessary storage, and ensuring the safety and security of all information.
  • Focused on customer service
  • Dependable
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • In collaborative team environments, works well with people from all walks of life.

Accomplishments

  • Data Entry: Reviewed and updated client correspondence files and scheduling database.
  • Collaborated with team of 2 in the development of procedure.
  • Event Planning: Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
  • Documented and resolved category which led to metric.
  • Policy Development: Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Achieved certification through the HubSpot, metric.
  • Data Reporting: Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
  • Automated document submission workflows using Adobe Creative Suite, which decreased missing documentation follow-ups by 37%.
  • Management Support: Ensured smooth operations by supporting executive team.
  • Increased efficiency of student data entry by 39% by implementing a standardized procedure for inputting admissions details.

Affiliations

  • Member of College Enrollment Advisers Association (CEAA)
  • Certified Technologist for Online Application Systems ServiceNow
  • International Association of Administrative Professionals
  • Enrollment and Credential Evaluation Organization (ECEO)
  • Member of Digital Admissions & Enrollment Technology Trends Forum
  • American Association of Collegiate Registrars and Admissions Officers (AACRAO)
  • Association for Computing Machinery
  • Certified Education Data Specialist through program
  • International Association for College Admission Counseling (IACAC)
  • Certified Student Admissions Manager (CSAM)

Certifications

  • Certified Data Entry Professional (CDEP) – Meridian
  • Certified Admissions Professional (CAP) - Texas Higher Education Coordinating Board
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Professional in Human Resources (PHR) – HR Certification Institute (HRCI)
  • Certified Public Accountant
  • Certified University Admissions Specialist (CUAS) - Summit Group
  • Microsoft Certified Systems Engineer (MCSE)
  • Lean Six Sigma Yellow Belt Certification

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