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Skills

  • Budgets
  • Process improvement
  • Health codes compliance
  • Produce knowledge
  • Inventory monitoring
  • Inventory management
  • Meat slicing expertise
  • Equipment operation and maintenance
  • Outgoing personality
  • Guest seating

Work Experiences

  • Helped customers with take-out orders.
  • Achieved reduction over the past year.
  • Achieved results over two years.
  • Waited on up to 10 customers at the bar and at the 15-table bar area.
  • Placed advertising signs and displays on shelves, counters, and tables.
  • Increased bar sales by checking in on customers frequently and offering refills or alternative drinks.
  • Quickly poured beer or wine and mixed consistent cocktails while collecting payment and operating the cash register to provide efficient service.
  • Actively encouraged patrons to participate in bar games and trivia nights, contributing to a 49% boost in mid-week crowd attendance.
  • Created a cocktail menu that included creative framework-based cocktails, modern wines, and program beer.
  • Gave out product samples, answered questions, and assisted customers in finding what they needed.

Summaries

  • Proven leadership skills and extensive knowledge of the food and beverage industry.
  • Barmaid is a multi-talented Barmaid who is consistently rewarded for planning and operational improvements.
  • Gourmet meats, cheeses, and specialty items are all familiar to me.
  • Expert in fine dining and cheese, as well as extensive wine knowledge.
  • Experienced bartender with a track record of success in all aspects of restaurant management.
  • Barmaid with 9 years of experience who is enthusiastic and driven.
  • Food and wine pairing is something she excels at.
  • Ready to take on new challenges with a role in the procedure industry.
  • Dining Room Attendant with 15 years of experience working in a food service environment.
  • Barmaid with a strong work ethic, interpersonal skills, and experience in customer service.

Accomplishments

  • Helped store maintain a 7% customer satisfaction rate on secret shopper surveys.
  • Advised
  • Proposed
  • Oversaw 12% decrease in customer complaints.
  • Ensured
  • Established
  • Recommended
  • Initiated
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Increased store sales by 17%.

Affiliations

  • Lions Club
  • Hospitality and Beverage Solutions Forum
  • The Mixology and Bartending Society
  • Member of Arizona Restaurant and Lodging Association
  • Society of Bar and Pub Licenses Raleigh
  • Project Management Institute
  • American Marketing Association
  • American Medical Informatics Association
  • Toastmasters
  • Council of Hotel and Restaurant Educators (CHARE)

Certifications

  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • Cash Handling and Loss Prevention Training – framework
  • Certified Public Accountant
  • Bartender License – system
  • Certified Specialist of Spirits (CSS) - method
  • Food Handler’s Certificate – North Carolina
  • Microsoft Certified Systems Engineer (MCSE)
  • Salesforce
  • Cross-Training in Waitstaff/Bartending – process

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