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Skills

  • Process improvement
  • First Aid/CPR
  • Defect trend analysis
  • Customer returns analysis
  • Problem-solving in packaging processes
  • Non-Conformance Reduction
  • Compliance with Certification Standards (ITIL)
  • Team management
  • Lean manufacturing principles
  • Product tests

Work Experiences

  • Achieved a 82% improvement in customer satisfaction.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Fixed problems, reassembled items, and ran additional tests.
  • Conducted post-delivery inspections.
  • Achieved zero critical failures.
  • Analyzed historical data to track and reduce recurring packaging defects, resulting in corrective action implementation in 2021.
  • Look for interconnected problems that aren't covered by established specifications in addition to testing scripts.
  • Achieved results within three years.
  • Achieved a 82% increase in durability testing scores.
  • Collaborated with vendors.

Summaries

  • When performing tasks such as program testing and keeping detailed records of actions, a proven history of reliability is demonstrated.
  • Accurately rejected unsafe or non-compliant deliveries.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Dedicated, dependable, and focused on using careful work to make a positive impact.
  • Package Inspector with 12 years of successful quality assurance and data analysis experience.
  • Accomplished Package Inspector experienced in training and mentoring 15 team members, reducing onboarding times by 52%, resulting in a more productive team.
  • Audited across 16 product categories.
  • Achieved a 78% reduction in repeat packaging issues.
  • Accomplished Package Inspector.

Accomplishments

  • Developed an advanced visual inspection process, reducing packaging errors and return rates by 74%.
  • Collaborated with the R&D team on packaging prototypes, contributing to the launch of 6 new product lines.
  • Collaborated with team of 12 in the development of category.
  • Led compliance audits to ensure all packaging materials adhered to Six Sigma requirements, maintaining zero violations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Utilized Power BI to track quality control data and identify trends leading to a 35% increase in production efficiency.
  • Trained 6 operators on newly standardized inspection protocols, increasing on-time shipments by 29%.
  • Presented detailed reports on inspection outcomes during quarterly reviews, helping secure a Employee of the Year for quality assurance.
  • Maintained a consistent quality control checklist that met ITIL standards, helping pass 4 consecutive audits with no discrepancies.
  • Reviewed 12 packages per shift using automated quality control systems, leading to a Employee of the Year for operational excellence.

Affiliations

  • International Council of Nurses
  • National Association of Social Workers
  • Rotary International
  • Association for Logistics Automation (ALA)
  • Project Management Institute
  • American Society for Quality (ASQ) - Certified Quality Inspector
  • National Safety Council (NSC) - Certified Safety Courses
  • National Institute for Packaging and Handling Technology (NIPHT)
  • Jaycees
  • International Federation of Warehousing Logistics and Packaging Organizations (IFWLPO)

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • Global Export Compliance Professional Certificate - Lakeside Partners
  • Certified Material & Resource Professional (CMRP) - standard
  • Certified Sustainable Packaging Professional (CSPP) - method
  • Certified Food Defense Coordinator (CFDC) - metric
  • Certified Transportation & Logistics Professional (CTLP) - procedure
  • Certified Hazardous Materials Manager (CHMM) – Institute of Hazardous Materials Management (IHMM)
  • Certified Public Accountant

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