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Skills

  • Budgets
  • Behavior mirroring
  • Cross-department collaboration
  • Individual and family counseling
  • Child Welfare Regulations
  • Customer service
  • Audit Preparation & Internal Compliance
  • Process improvement
  • File management
  • Foster Home Licensing Standards

Work Experiences

  • Achieved a 49% decrease in post-care homelessness.
  • Advocated for policy changes that led to improvements in foster youth transitioning into independent living, resulting in a 66% decrease in post-care homelessness.
  • Oversaw the delivery of standard project by framework team, which resulted in program.
  • Achieved Top Performer recognition.
  • Looked for industry trends on social media and through online sources.
  • Authored foster care program guidelines.
  • Advocated for policy changes.
  • Transported ServiceNow to three years customer locations.
  • Advocated for resource allocation.
  • Collaborated with educational institutions to create individualized educational plans (IEPs) for foster children, achieving a 75% increase in academic progress.

Summaries

  • Adept at team leadership.
  • Adept at driving performance improvements in casework teams.
  • Dedicated Social Worker with 2 years of experience in counseling and crisis intervention.
  • Achieved a 26% decline in foster children’s hospital readmissions.
  • Clear understanding of stakeholder engagement and project management as well as client relations training.
  • Committed to supporting caseworkers’ professional growth.
  • Achieved a 77% increase in effective reunifications.
  • Achieved a 15% improvement in family reunifications.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 21% reduction in team turnover.

Accomplishments

  • Spearheaded a foster parent training program that increased licensing approval rates by 47% in several months.
  • Monitored and evaluated foster child care plans, reducing hospital readmissions due to behavioral crises by 40% over one year.
  • Created behavioral management protocols for foster care children, reducing behavioral incidents by 57% in one year.
  • Developed a risk mitigation strategy that reduced emergency foster placements by 37% in 6 months.
  • Successfully resolved 51% of escalated foster care placement issues through conflict resolution techniques within one year.
  • Improved foster care compliance by implementing thorough case documentation practices, reducing regulatory infractions by 83%.
  • Collaborated cross-functionally to develop individualized care plans that reduced placement disruptions by 19% in the past year.
  • Instituted a streamlined case intake process, decreasing overall processing time by 23% and improving service quality in 2023.
  • Successfully mentored and supervised a team of 5 caseworkers, resulting in a 59% improvement in case completion timelines.
  • Established data-driven strategies to identify at-risk placements, improving stabilization rates by 18% in 2021.

Affiliations

  • Affiliate, Alliance for Children’s Rights Phoenix Chapter
  • Member, National Resource Center for Adoption 2019
  • Lions Club
  • International Association of Administrative Professionals
  • Member, National Foster Parent Association (NFPA)
  • International Council of Nurses
  • Member, American Professional Society on the Abuse of Children (APSAC)
  • Toastmasters
  • Project Management Institute
  • Active Participant, Association for Behavior and Cognitive Therapies (ABCT)

Certifications

  • National Child Welfare Workforce Institute (NCWWI) Leadership Academy Certification
  • Structured Decision-Making (SDM) Certification by system
  • Social Work Supervisor Credential (SW-S) by initiative
  • SHRM Certified Professional (SHRM-CP)
  • Adoption Competency Certification (ACC) by category
  • CPR and First Aid Certification for Child Care Workers by process
  • Certified Child Abuse Prevention Specialist by category
  • Trauma-Informed Care Certification (TIC) by procedure
  • Supervising for Change: Leadership & Management in Child Welfare by Summit Group
  • Cisco Certified Internetwork Expert (CCIE)

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