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Skills

  • Budgets
  • ACH transfers and direct deposit management
  • Business continuity planning for payroll systems
  • Filing
  • Supervision
  • MS Office
  • Checking time cards
  • Employee benefits administration alignment with payroll
  • Customer service
  • Relationship development

Work Experiences

  • Analyzed labor costs.
  • Addressed incorrectly processed payroll taxes.
  • Administered payroll processes for a workforce of 17 employees, ensuring 100% compliance with federal and state labor laws.
  • Collaborated with accounting to reconcile payroll accounts.
  • Collaborated with accounting to reconcile payroll accounts, improving the accuracy of the general ledger by 59%.
  • Answered 8 calls per 18 months to help customers with their questions and concerns.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Administered garnishments and 401(k) contributions.
  • Acted as the primary point of contact for payroll-related employee inquiries, resolving issues within three years and improving satisfaction by 51%.
  • Achieved results within one year.

Summaries

  • Clear understanding of stakeholder engagement and cross-functional collaboration as well as budget management training.
  • Expertise with payroll software, data entry, and data analysis.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved payroll compliance rates of 100%.
  • Achieved results through clear communication.
  • Performs payroll transaction analysis and processing for new hires, transfers, and terminations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Payroll Clerk with excellent communication skills and a strong desire to learn.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept Payroll Consultant specialized in managing international payroll operations, ensuring full compliance with foreign regulations and reducing payroll processing time by 59% through system automation.

Accomplishments

  • Facilitated successful compliance with IRS standards through timely and accurate preparation of year-end W-2 and 1099 forms for 18 employees.
  • Managed pre-tax deductions including 401(k) contributions, health insurance, and FSA accounts for 14 employees, ensuring precise records and compliant reporting.
  • Reduced employee payroll queries by 73% through continuous improvement of self-service resources and updating payroll FAQs.
  • Spearheaded a team that resolved a backlog of payroll discrepancies, auditing 2 accounts and recovering standard in previously misreported wages.
  • Collaborated on the design of HR-to-payroll workflows, reducing manual input requirements by 25% and decreasing processing delays.
  • Developed and launched new payroll procedures, streamlining garnishment processing and reducing errors by 63%.
  • Implemented audit protocols that identified and corrected payroll discrepancies amounting to framework, improving financial transparency.
  • Optimized payroll distribution processes, leading to a 45% decrease in paycheck delays and increased payroll accuracy.
  • Developed and implemented key performance indicators (KPIs) for payroll accuracy, improving error detection and correction times.
  • Provided expert consultation during the transition to a new payroll provider, resulting in a 35% reduction in processing errors.

Affiliations

  • International Association for HR Professionals – Delivered training on payroll compliance to HR professionals in emerging markets.
  • International Association of Administrative Professionals
  • Wealth and Payroll Management Coalition (WPMC) – Participated in leadership panels focused on integrating payroll administration with retirement planning services.
  • Certified Payroll Services Provider (CPSP) – Focused on advancing payroll process automation for large-scale operations.
  • International Council of Nurses
  • Toastmasters
  • Business Professionals of America (BPA) – Part of payroll education committee, contributing expertise in payroll processing training methodologies.
  • HR Certification Institute (HRCI) – PHR Certification in 2020, specializing in aligning HR and payroll operations.
  • Project Management Institute
  • National Association of Social Workers

Certifications

  • Data Privacy and GDPR Compliance Certification from Northwind
  • Certified Benefits Professional (CBP) by Beacon Labs
  • Xero Certified Payroll Advisor from Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • Certified Professional Human Resource (PHR) by the HR Certification Institute (HRCI)
  • Lean Six Sigma Green Belt Certification specializing in Payroll Process Improvements
  • SAP HCM Essentials Certification 2024 from Beacon Labs
  • Kronos Workforce Ready Payroll Certification by Lakeside Partners
  • Certified Fraud Examiner (CFE) with Payroll Fraud Specialization
  • CompTIA A+ Technician

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