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Skills

  • Strategic planning
  • Cross-functional team collaboration
  • Network development
  • Process improvement
  • Program equipment
  • Service agreements
  • Business operations
  • Sales pipeline management
  • Business development initiatives
  • Time management and prioritization

Work Experiences

  • Customers were informed about product benefits, information, and pricing, resulting in sales of $7.
  • Thoroughly researched potential customer markets before making personal contacts.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • By reviewing business directories, building a database of leads, and spearheaded, I was able to target potential clients.
  • Managed ServiceNow inventory to improve sales pitches and closed more than 12 sales in one year.
  • Achieved results in under three years.
  • Closed over $5 in sales, which included preparing contracts and processing order forms each three years.
  • Achieved 61% of renewals.
  • Achieved a consistent 76% growth rate.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.

Summaries

  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Small Business Sales Representative is a multi-talented Small Business Sales Representative who is consistently rewarded for planning and operational improvements.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • With 15 years of diverse experience working with small and medium businesses, I'm a tenacious sales account executive.
  • Dedicated sales professional with experience engaging with prospects, negotiating deals, and process improvement and project management.
  • Upselling products to increase overall sales is a skill, and Jira is a skill.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Professional with budget management and workflow optimization expertise who is organized and resourceful.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.

Accomplishments

  • Tracked and analyzed 9+ key performance indicators to streamline the sales process, improving close rate by 18%.
  • Provided actionable competitor insights that enhanced customer buy-in and increased deal values by $11 per client.
  • Developed key relationships with metric, resulting in 18 partnership deals.
  • Successfully negotiated contract terms with category, closing a deal leading to $metric in new recurring revenue.
  • Recognized as a top performer, evaluated against standard target metrics, and exceeded goals by 19% for 2021.
  • Developed a collaborative partnership with process, improving both product quality and customer acquisition metrics by 15%.
  • Implemented CRM improvements that enabled tracking of customer preferences, increasing sales conversion rates by 19%.
  • Resolved product issue through consumer testing.
  • Implemented a new client onboarding process that boosted customer satisfaction scores by 70%, reducing churn.
  • Created tailored client presentations, increasing engagement and resulting in 7 secured deals worth $metric.

Affiliations

  • International Association of Administrative Professionals
  • Small Business Investor Alliance (SBIA)
  • National Association of Sales Professionals (NASP)
  • Women in Sales Everywhere (WISE)
  • Small Business Development Center (SBDC) Mentorship 2018
  • Freemason
  • Certified Customer Success Manager (CCSM) through SuccessHACKER
  • Graduate of Dale Carnegie Sales Training 2017
  • Certified Sales Leadership Professional (CSLP) Program
  • International Society of Performance Improvement (ISPI)

Certifications

  • Cross-Selling and Up-Selling Techniques Certification – 2017 – Cedar Works
  • Professional Certificate in Sales Operations – 2017 – Salesforce Trailhead Academy
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)
  • Certified Negotiation Expert (CNE) – 2023 – Ironclad Systems
  • Certified Social Selling Professional (CSSP) – 2024 – Summit Group
  • Certified Public Accountant
  • SaaS Sales Foundations Certificate – 2018 – Harbor & Co.

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