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Skills

  • Metrics-Driven Decision Making
  • Effective communication of schedule changes
  • Problem resolution
  • Labor cost analysis and reduction
  • Supervision
  • Customer service through timely delivery
  • Automated scheduling solutions
  • MS Office
  • Audit readiness in scheduling practices
  • Change management in scheduling procedures

Work Experiences

  • Collaborated with cross-functional teams.
  • Automated repetitive scheduling tasks using Asana.
  • Assisted in troubleshooting workflow bottlenecks.
  • Cut scheduling preparation time by 7 hours per week.
  • Cut project delays by 35%.
  • Coordinated multiple shifts and locations.
  • Coordinated daily schedules for a team of 8 drivers.
  • Adjusted for overtime and legal requirements.
  • Coordinated movement of equipment and materials.
  • Communicated schedule changes to stakeholders.

Summaries

  • To improve the efficiency of initiative operations, they are well-coordinated in maintaining optimal inventories and supporting documentation.
  • Team-oriented, with the ability to effectively collaborate with all employees, from executives to Scheduling Agent.
  • Clear understanding of client relations and strategic planning as well as budget management training.
  • Agile Scheduling Agent skilled in real-time scheduling adjustments.
  • Scheduling Agent is a multi-talented Scheduling Agent who is consistently rewarded for planning and operational improvements.
  • Strengths in team leadership and budget management backed up by Miscellaneous training.
  • Completed projects on time by developing production schedules, sharing project status with decision-makers, stakeholder engagement and cross-functional collaboration.
  • Achieved consistent audit readiness over 14 years.
  • Aligned workforce schedules with peak demand.
  • Adjusted schedules in response to changing demands.

Accomplishments

  • Led scheduling coordination for a team of 9 across multiple shifts, ensuring 18% adherence to all operational timelines.
  • Completed advanced training in Salesforce to support more accurate and automated scheduling processes.
  • Reduced absenteeism-related delays by 46% through improved shift rotation management and proactive scheduling adjustments.
  • Maintained optimal workforce utilization by tracking key scheduling metrics, resulting in a cost saving of $10 overtime annually.
  • Implemented a predictive scheduling model based on seasonal trends, reducing forecast errors by 47%.
  • Spearheaded the creation of a priority-based scheduling approach that led to the on-time completion of high-return projects, improving company revenue by $7.
  • Collaborated with team of 10 in the development of standard.
  • Facilitated weekly scheduling meetings with vendors, subcontractors, and stakeholders to ensure all projects followed timeline compliance.
  • Monitored employee schedules and absenteeism, reducing staffing gaps by 62% through improved real-time forecasting.
  • Coordinated with workforce management to plan coverage for procedure that resulted in completing tasks 16% ahead of schedule.

Affiliations

  • International Association of Administrative Professionals
  • Lions Club
  • Toastmasters
  • Association for Supply Chain Management (APICS)
  • Workforce Planning Professionals Network (WPPN)
  • Association for Supply Chain Management (ASCM) - Workforce Planning Section
  • Institute for Operations Research and the Management Sciences (INFORMS) - Optimization Track
  • Jaycees
  • International Customer Service Association (ICSA) - Scheduling Specialists Segment
  • Freemason

Certifications

  • ServSafe
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • Certified Supply Chain Professional (CSCP) – APICS
  • Advanced Scheduling Tools Certification - initiative
  • Professional Certificate in Operations Management - metric
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)
  • Professional Certificate in Human Resource Management - system
  • Certified Project Scheduler – American Society of Professional Estimators (ASPE)

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