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Skills

  • Data access issue resolution
  • Operational improvement
  • NDCMedisoft
  • Data Consistency Improvement
  • Problem resolution
  • Cross-departmental collaboration
  • QMSoftware Receivables Management
  • First Aid/CPR
  • DRG assignment
  • Process improvement

Work Experiences

  • Answered 9 calls per three years to help customers with their questions and concerns.
  • Used classification manuals to learn more about disease and diagnosis processes.
  • Had an excellent attendance record and was always on time for work.
  • Achieved Employee of the Year for excellence in medical record management after maintaining a 49% audit accuracy rate over 18 months.
  • Achieved backlog reduction within first 3 weeks.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Discovered new ways to improve the management of medical records.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved an audit accuracy rate of 15%.
  • Achieved resolution in 21% of cases.

Summaries

  • Aided cross-functional teams to enhance systems.
  • Achieved an error reduction of 76%.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Respected Medical Records Specialist with exceptional attention to detail and expertise in analyzing and correcting medical records.
  • Consistently reduced storage costs by $10.
  • Collaborative Medical Records Analyst.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Collaborated with audit teams.
  • Dedicated performer with experience processing subpoenas and court orders.
  • Achieved 74% fewer compliance breaches.

Accomplishments

  • Achieved a 85% improvement in data security standards by integrating advanced encryption protocols across digital systems.
  • Resolved product issue through consumer testing.
  • Led the training of new records analysts on proper data entry and index procedures, reducing output errors by 26% in the first quarter.
  • Implemented an electronic medical records training program for 6 staff members, boosting efficiency and reducing processing times by 42%.
  • Produced comprehensive data visualization reports for executive teams, influencing clinical resource allocation across 7 departments.
  • Played an instrumental role in identifying a cost-saving measure of $18 annually by implementing an EHR automation strategy.
  • Collaborated with procedure clinicians to resolve data access issues, reducing system downtime by 83% as a result of streamlined access protocols.
  • Developed a quality audit dashboard, allowing review of medical records for coding accuracy, resulting in 20% higher compliance.
  • Documented and resolved procedure which led to metric.
  • Developed and maintained confidentiality protocols for protecting sensitive patient information across 12 departments.

Affiliations

  • International Council of Nurses
  • American Academy of Professional Coders (AAPC)
  • Member of the National Health Information Sharing & Analysis Center (NH-ISAC)
  • Certified in Healthcare Compliance (CHC), 2023
  • Data Privacy Champion in Healthcare Group 2019
  • Association of Clinical Documentation Integrity Specialists (ACDIS)
  • American Association for Accreditation of Ambulatory Surgery Facilities (AAAASF)
  • Association of Information Technology Professionals
  • American Association for Medical Audit Specialists (AAMAS)
  • Advisory Council for Healthcare Information Exchanges (HIEs), 2017

Certifications

  • Certified Information Privacy Professional (CIPP/US) - Cedar Works
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Healthcare Financial Management Association (HFMA) Certification 2021 Vantage
  • Certified Coding Specialist - Physician-based (CCS-P) – Ironclad Systems
  • Health Care Data Analysis Certificate Program Lakeside Partners
  • Certified Healthcare Technology Specialist (CHTS), Cedar Works
  • Certified Electronic Health Records Specialist (CEHRS) - Harbor & Co.
  • Certified Clinical Documentation Specialist (CCDS) - Brightline
  • ICD-10-CM/PCS Certification 2022 Lakeside Partners

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