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Skills

  • Process improvement
  • Data Security and Compliance via Access Controls
  • MS Office
  • Cross-department collaboration
  • First Aid/CPR
  • Customer service
  • Role-Based Access Control Setup
  • Clinical and Administrative Documentation Standards
  • Health Information Systems (HIS) Analysis
  • Medication Error Reduction via CPOE

Work Experiences

  • Triaged and assessed phone calls from facilities, physicians, and patients to prioritize care and quickly handle urgent issues.
  • Advised leadership on Meditech’s potential integration with Workday.
  • Achieved a 7-year extension of industry certification.
  • Conducted end-user training sessions for 15 nurses and physicians, reducing user support requests by 85% within the first the past year.
  • Collaborated with standard customers to determine their needs and deliver initiative service.
  • Configured highly specialized imaging and laboratory workflows within Meditech, leading to a 18% improvement in real-time diagnostic reporting.
  • Assisted C-suite leadership in communicating Meditech upgrade plans.
  • Assisted in preparing for the organization’s first system-wide Joint Commission audit.
  • Oversaw the delivery of framework project by process team, which resulted in category.
  • Advised leadership on Meditech’s potential integration with ServiceNow, driving the alignment of 17 systems and cutting redundant administrative overhead by $15.

Summaries

  • Aligned with industry compliance goals.
  • Achieved a 81% improvement in user satisfaction.
  • Inpatient Meditech Consultant with 8 years of experience managing emergency care for more than 3 patients per three years.
  • Inpatient Meditech Consultant with 10 years of successful strategic planning and budget management experience.
  • Achieved significant system improvements.
  • Collaborative consultant bringing years of experience in developing tailored EMR configurations that support product workflows, resulting in 81% patient charting accuracy improvement.
  • Adept at managing complex Meditech configurations.
  • Accomplished Consultant with a solid foundation in HIS analysis and regulatory compliance, extending industry certification by 18 years through strategic Meditech system improvements.
  • Professional with experience managing caseloads of 16 to 6 program patients who is organized and hardworking.
  • Achieved a 68% reduction in support requests.

Accomplishments

  • Resolved product issue through consumer testing.
  • Recommended Meditech integration enhancements to incorporate Power BI, which streamlined client relations for inpatient departments and resulted in measurable cost savings of $12.
  • Implemented Meditech Inpatient clinical data analytics workflows, uncovering patient care bottlenecks and driving a 66% improvement in resource utilization.
  • Facilitated cross-departmental system integration, aligning Meditech with Asana to reduce duplicate records by 64% and improve patient registration protocols.
  • Designed and implemented new order sets and clinical templates within Meditech, leading to a 41% increase in clinician satisfaction and improved patient outcomes.
  • Conducted system performance assessments in collaboration with IT teams, leading to a 82% reduction in patient charting errors across human resources.
  • Collaborated with engineering to create custom Meditech training modules, resulting in a 74% improvement in user adoption within 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Evaluated current state workflows for Meditech Inpatient users, implementing optimizations that cut clinical note entry time by 33%.
  • Documented and resolved category which led to method.

Affiliations

  • National Council for Prescription Drug Programs (NCPDP)
  • International Medical Informatics Association (IMIA)
  • American Health Information Management Association (AHIMA)
  • Inpatient Clinical Informatics Committee
  • Institute for Healthcare Improvement (IHI)
  • Healthcare Information and Management Systems Society (HIMSS)
  • American Medical Informatics Association
  • Society of Women Engineers
  • Association for Computing Machinery
  • Freemason

Certifications

  • Apple Certified Associate (ACA)
  • Certified Professional in Health Informatics (CPHI)
  • Certified Professional in Healthcare Information and Management Systems (CPHIMS)
  • Healthcare Data Analytics and Informatics Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Certified Change Management Practitioner
  • Certified MEDITECH Professional (CMP)
  • Cisco Certified Network Associate (CCNA)

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