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Skills

  • Collaboration with stakeholders during sprints
  • Budgets
  • Continuous Delivery (CD) implementation
  • Continuous Integration (CI) process optimization
  • Communications
  • Application performance analysis
  • Supervision
  • Process improvement
  • First Aid/CPR
  • Bottleneck identification in software performance

Work Experiences

  • Cross-validated integration and API test results, detecting hidden cross-module bugs that could have impacted 12 users.
  • Completed integration tests on initiative software.
  • Completed project within schedule and under budget.
  • Worked effectively with category and process departments on software defects and initiative issues, collaborating closely to develop innovative solutions.
  • Increased productivity and boosted workflows by effectively resolving category issues with strategic planning and vendor management.
  • Collaborated in multi-disciplinary teams to develop test plans and protocols for framework scenarios, ensuring compliance with industry standards.
  • Cross-validated integration and API test results.
  • Coordinated with product management.
  • Worked with Adobe Creative Suite to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Created a custom bug tracking report in ServiceNow, reducing defect resolution time by 69% through better prioritization.

Summaries

  • Capable of driving innovation within testing frameworks using automation tools like Asana, achieving measurable results while reducing manual testing efforts by 45%.
  • Application Test Engineer is a multi-talented Application Test Engineer who is consistently rewarded for planning and operational improvements.
  • Jira expert and SAP user.
  • Achieved a 54% reduction in post-launch defects.
  • Boosted team efficiency by 67% %.
  • Accomplished engineer with expertise in performance testing.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Collaborated with key product management teams to validate customer-facing features, leading to a 65% reduction in post-launch defects and fostering a seamless client experience.
  • Collaborated during Agile sprints.

Accomplishments

  • Optimized bug reproducibility reports for more than 8 issues, improving developer resolution times by 56%.
  • Reduced API latency detection issues by 30% through rigorous API schema validation processes.
  • Achieved Top Performer for reducing testing cycle by 84% through the optimization of automated test scripts using ServiceNow.
  • Implemented end-to-end test automation framework, cutting manual testing efforts by 58% and increasing test coverage by 15%.
  • Integrated continuous testing within the CI/CD pipeline using SAP, successfully reducing fault insertion to production by 38%.
  • Collaborated with development teams to triage and fix bugs, achieving 75% closure rate within the past year in procedure sprints.
  • Owned testing strategy that helped a product achieve 34% reduction in downtime errors during post-deployment monitoring.
  • Enhanced collaboration between QA and development teams in metric, ensuring feedback loop and bug resolution in less than two years.
  • Designed a test automation suite that increased test dataset variety by 64%, resulting in decreased defect slippage to production.
  • Received Employee of the Year after successfully leading a testing initiative, which improved customer satisfaction ratings by 23%.

Affiliations

  • Java Professionals Network
  • Freemason
  • Scrum Alliance Member
  • American Medical Informatics Association
  • Association for Software Testing (AST)
  • Society of Human Resource Management
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Institute of Electrical and Electronics Engineers (IEEE)
  • Amazon Web Services (AWS) Certified Community

Certifications

  • Google Cloud Certified Professional DevOps Engineer - 2024
  • Amazon Web Services (AWS) Certified Solutions Architect – Associate 2021
  • Agile Tester Certification (ICP-TST) – QuickBooks
  • Microsoft Certified Azure Fundamentals 2021
  • Professional Scrum with Kanban (PSK I) – Meridian
  • Professional Cloud DevOps Engineer (Google Cloud) – 2017
  • Microsoft Certified: Azure DevOps Engineer Expert 2015
  • Certified QA Engineer – Adobe Creative Suite
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)

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