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Skills

  • Financial reporting
  • Financial advisory certifications
  • Team management
  • Statistical modeling
  • Model development
  • Team building
  • Operational improvement
  • Regulatory compliance
  • Statistical probabilities
  • Advisory mentorship and training

Work Experiences

  • Collaborated with compliance officers.
  • Created and ran analytical models to assess process risk.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Authored retirement-focused articles published on QuickBooks, driving client engagement and increasing new client inquiries by 39%.
  • Analyzed clients' retirement portfolios.
  • Adapted strategies to changing market conditions.
  • Completed a pricing analysis based on the results of procedure programs and made recommendations to senior executives.
  • Assisted clients with retirement asset rollovers.
  • Collaborated with compliance officers to ensure all retirement plans adhered to changing ERISA regulations, reducing audit risk across 3 clients.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Demystified complex retirement products.
  • Built long-term relationships.
  • Within Miscellaneous, senior Retirement Specialist and outstanding performer in client relations and team leadership.
  • Delivered efficiency gains.
  • Collaborated with internal teams to integrate health coverage and retirement plans, ensuring a smoother transition period for retirees in their post-work years.
  • Collaborated with HR departments from 10 firms to improve retirement offerings, boosting employee plan participation rates by 66%.
  • Authored a detailed retirement guide for Vantage employees.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Client-centric specialist known for building long-term relationships and achieving an exceptional client satisfaction rating of 16% across all retirement services.
  • Achieved 16% growth in plan participation.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with internal departments, such as compliance, to streamline the integration of health benefits into retirement plans, leading to a 18% higher retention rate among retirees.
  • Developed financial models and retirement plans that helped 15 clients maximize lifelong income streams through diversified investments, raising their average portfolio value by 61%.
  • Headed the creation of retirement asset preservation strategies that ensured continued growth in client portfolios despite fluctuating market conditions.
  • Worked with over 8 high-net-worth individuals to design customized retirement strategies, resulting in a 73% reduction in unnecessary tax exposure.
  • Collaborated with investment management teams on asset allocation strategies, raising the average income of retired clients by 2 annually.
  • Designed and implemented a client tracking system in QuickBooks, improving responsiveness to client queries and reducing turnaround time by 28%.
  • Played a key role in reducing operational inefficiencies in asset management by collaborating with operations, which cut processing times by 30%.
  • Conducted extensive market analysis to help clients invest in profitable retirement products, raising average retirement savings by 41%.
  • Created targeted retirement income plans for individuals and couples, generating consistent, tax-efficient withdrawal mechanisms for long-term financial stability.

Affiliations

  • Project Management Institute
  • American College Retirement Income Certified Professional (RICP) Program
  • Health Benefits Conference & Expo (HBCE)
  • Accredited Retirement Plan Consultant (ARPC)
  • American Society of Safety Professionals
  • International Foundation of Employee Benefit Plans (IFEBP)
  • American Retirement Association (ARA)
  • Society of Senior Client Specialists (SSCS)
  • National Tax-Deferred Savings Association (NTSA)
  • Society of Actuaries (SOA)

Certifications

  • CompTIA Network+
  • RPA 1: Retirement Plan Fundamentals by The International Foundation
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Trust and Fiduciary Advisor (CTFA)
  • Certified Employee Benefit Specialist (CEBS)
  • Fundamentals of Qualified Retirement Plans (ASPPA FQP)
  • Google Certified Professional Cloud Architect
  • Certified Retirement Administrator (CRA)
  • Qualified Plan Financial Consultant (QPFC)
  • Certified Retirement Counselor (CRC)

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