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Skills

  • Outbound telephone marketing
  • Business transactions
  • Presentation skills
  • Safe vehicle operation
  • Upselling techniques
  • Inventory management
  • Developing local contracts
  • Goals and performance
  • Order management
  • Merchandise sales

Work Experiences

  • Evaluated marketing copy, art comps, and final designs, comparing them to established standards.
  • Used streamlined to process payments, make changes, and provide receipts.
  • Looked into and resolved strategic issues that affected the operations of method and initiative.
  • Exceeded my goals by building, directing, and motivating a high-performing sales team.
  • Exceeded my monthly quota by 115% and increased sales to $400K in three months, earning the title of top representative in the region.
  • Researched and identified key competitors as well as related products.
  • Coached and trained a team of 17 salespeople who were responsible for servicing system accounts.
  • Calculated sales commission for a sales team of 20+ reps.
  • Monetized dormant leads to increase profits.
  • Was in charge of maintaining promotional displays and giving product demonstrations.

Summaries

  • Detailed professional with a talkative personality and a creative mindset.
  • Account Manager with strong client oversight, problem-solving, and relationship-building abilities.
  • Team player who excels at collaborating with coworkers and industry experts to complete successful advertising projects.
  • Ability to process and track sales orders using CRM.
  • 13+ years of progressive experience working with program as a hardworking Senior Account Representative.
  • Experienced Territory Representative with 15+ years of sales success.
  • Successfully managing profitable framework routes as a member of the sales team with a lot of experience.
  • Versatile Advertising Account Manager with experience working with a variety of companies to increase customer bases and revenue through high-quality advertising.
  • Strengths in process improvement and project management backed up by Miscellaneous training.
  • Highly effective at increasing the likelihood of repeat business.

Accomplishments

  • Product Marketing: Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
  • Business Development:: Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in standard revenue growth.
  • Collaborated closely with marketing, reducing sales cycle times by 83%, accelerating revenue recognition by two years.
  • Researched and mapped out new sales territories, enabling a 19% expansion in the target market over 16 months.
  • Generated over $18 in annual revenue by implementing consultative sales strategies, aligning offerings with client needs.
  • Developed and executed sales campaigns in underperforming areas, boosting sales by 72% within two years.
  • Collaborated directly with customer success to optimize order fulfillment processes, improving customer satisfaction ratings by 82%.
  • Standardized reporting techniques which improved forecast accuracy by 27% and informed strategic initiatives.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Effectively resolved client issues, maintaining a 52% customer satisfaction rate across the Midwest territory.

Affiliations

  • Women in Sales Leadership (WISL)
  • Toastmasters
  • Sales Leadership Alliance
  • International Franchise Association (IFA)
  • Freemason
  • American Medical Informatics Association
  • Business Marketing Association (BMA)
  • Rotary International
  • Strategic Account Management Association (SAMA)
  • Business Executives Networking Group (BENG)

Certifications

  • Certified Promotional Strategies Expert – Cedar Works
  • SPIN Selling Certification – standard
  • Advanced Strategic Account Management Certification – process
  • Certified Sales Executive (CSE) - Beacon Labs
  • Cisco Certified Network Associate (CCNA)
  • HubSpot Inbound Sales Certified – 2021
  • Sales Enablement Specialist Certification – Cedar Works
  • Apple Certified Associate (ACA)
  • Certified Customer Success Manager – framework
  • Advanced Client Relations Certification – program

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