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Skills

  • Package labeling
  • Budgets
  • File and Record Organization
  • Customer engagement growth
  • Customer service
  • Customer inquiry resolution
  • MS Office
  • Client invoice management
  • Contract Fulfillment & Amendments
  • Organization

Work Experiences

  • Assisted the finance team in performing audits.
  • Communicated with customers to confirm information, complete necessary paperwork, and fulfill specific requests.
  • Collaborated with process to plan strategic ad placements that maximized exposure during key business periods, driving client sales by 45%.
  • Analyzed user engagement using framework.
  • Achieved zero downtime for ongoing campaigns.
  • Boosted impressions by 81%.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Achieved reduction in program.
  • Communicated with vendors to negotiate more favorable costs for ad production, saving the department $7 annually.
  • Achieved 65% correction of errors.

Summaries

  • Analytical Advertising Clerk with talent for budget management.
  • Achieved 20% growth through effective ad placement.
  • Achieved a 62% visibility improvement for clients across HubSpot.
  • Within Miscellaneous, senior Advertising Clerk and outstanding performer in project management and data analysis.
  • Achieved zero missed deadlines.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Advertising Clerk with experience in competitive ad analysis, resulting in a 19% visibility improvement for clients across SAP. Proven track record in managing client invoices and reducing outstanding balances by 59%. Adept in cross-departmental campaign collaboration for enhanced delivery efficiency.
  • Accomplished Advertising Clerk with a talent for competitive market analysis, helping clients achieve 45% greater ad visibility through strategic placements on SAP. Skilled in coordinating timelines and workflows, consistently delivering complex ad campaigns on time.
  • Client-focused Advertising Clerk with 16 years of experience in advertising invoice management and competitive research, resulting in increased client visibility by 62% on ServiceNow. Adept at building lasting vendor relationships and reducing production costs by $6. Excellent data entry and campaign reporting skills.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.

Accomplishments

  • Designed and monitored a reporting system for tracking ad placement success, improving transparency and increasing customer satisfaction by 31%.
  • Assisted marketing teams in SEO optimization of digital ad placements, increasing overall reach by 76%.
  • Documented and resolved procedure which led to method.
  • Played a key role in improving the invoicing accuracy process, cutting ad revenue discrepancies by 51%.
  • Generated detailed performance reports on ad placements for clients, improving the clarity of communication by 47%.
  • Negotiated with external vendors, contributing to cost savings of $220,000 annually through competitive pricing structures.
  • Utilized customer relationship management (CRM) tools to track and follow-up on client feedback, maintaining a 70% client retention rate.
  • Worked closely with clients to ensure ad placements met deadlines, achieving a 77% retention rate year-over-year.
  • Assisted in negotiating contract terms with 18 top-tier advertisers, leading to an annual revenue uplift of $116,000.
  • Reduced recurring errors in ad placement billing through the application of improved accuracy checks, decreasing disputes by 35%.

Affiliations

  • Affiliate Member, Global Advertising Lawyers Alliance (GALA)
  • Society of Human Resource Management
  • Interactive Advertising Bureau (IAB) Associate Membership
  • American Medical Informatics Association
  • Trainee, Google Analytics Academy for Advertising
  • Association for Supply Chain Management (APICS)
  • Association for Computing Machinery
  • Certified Associate in Project Management (CAPM), Project Management Institute (PMI)
  • Association of Information Technology Professionals
  • American Society of Safety Professionals

Certifications

  • Twitter Flight School Credential
  • Microsoft Advertising Search Certification
  • CompTIA Security+
  • Interactive Advertising Bureau (IAB) Digital Media Sales Certification
  • Google Ads Display Certification
  • SHRM Certified Professional (SHRM-CP)
  • Cisco Certified Network Associate (CCNA)
  • Google Certified Professional Cloud Architect
  • Digital Marketing Specialist Certificate - Simplilearn
  • Marketing Performance Measurement (Google Skillshop)

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