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Skills

  • Custom Application Development
  • Agile
  • Code reviews
  • Technical support
  • Software applications
  • Software Analysis
  • Engineering standards
  • Program testing software
  • IaaS & PaaS Solutions
  • AWS Cloud Services (EC2, S3, Lambda)

Work Experiences

  • Achieved a 56% reduction in production bugs.
  • Was in charge of implementing new software applications and operating system rollouts across a variety of business units, including ServiceNow and Salesforce.
  • Advised Harbor & Co. On GDPR and CCPA compliance for software applications, mitigating legal risks and meeting audit standards in 2018.
  • Achieved Top Performer.
  • Met with internal customers on a regular basis to discuss the status of application development projects, new project proposals, and software-related technical issues.
  • Worked with customers to align future software development with their needs.
  • Architected fault-tolerant distributed systems.
  • Worked with a cross-functional team of business analysts, developers, and technical support professionals to compile a comprehensive list of new application requirement specifications.
  • Advised Vantage on CCPA compliance.
  • Advised on cloud-native strategies that resulted in Asana becoming fully operational on Kubernetes, reducing infrastructure overhead costs by $12.

Summaries

  • Achieved 43% system uptime.
  • Able to streamline CI/CD pipelines, resulting in faster time-to-market and achieving 14 deployments per day for on-premise and cloud-based environments.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Architect of distributed systems.
  • Consulted on GDPR compliance.
  • Complied with SLA requirements.
  • Dedicated to learning, growing, and succeeding in Computers Software.
  • Interacts with developers and customers in order to create synergies and develop custom software solutions.
  • Achieved 65% improvement in customer satisfaction scores.
  • Acted as a strategic advisor on Agile best practices.

Accomplishments

  • Developed and deployed automated incident response workflows, reducing mean time to resolution (MTTR) by 77%.
  • Integrated automated configuration management tools, improving process consistency and reducing configuration drift by 18%.
  • Optimized cost allocation through monitoring and rightsizing of resources, leading to 44% reduction in cloud spend.
  • Built and managed highly available systems using framework, achieving 82% availability across production environments.
  • Devised a distributed systems architecture that improved fault tolerance and decreased recovery times by 56% for mission-critical applications.
  • Successfully reduced cloud storage costs by 75% through targeted data archiving and resource optimization efforts for Meridian.
  • Documented and resolved framework which led to standard.
  • Worked with Cedar Works's DevOps team to develop and refine CI/CD processes, resulting in 66% improvement in deployment velocity.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with 17 cross-functional teams to automate software deployment pipelines, reducing deployment time by 54% and improving reliability.

Affiliations

  • Linux User Group (LUG)
  • IEEE Computer Society
  • Association for Computing Machinery (ACM)
  • International Council of Nurses
  • Node.js Foundation
  • Lions Club
  • Toastmasters
  • Google Developer Groups (GDG)
  • CompTIA
  • Oracle Developer Community

Certifications

  • Project Management Professional (PMP)
  • CompTIA Security+
  • Certified Kubernetes Administrator (CKA) by Beacon Labs
  • Certificate in Cybersecurity Management from Vantage
  • Google Professional Machine Learning Engineer
  • Amazon Web Services (AWS) Certified Cloud Practitioner
  • ITIL Foundation Certification by Lakeside Partners
  • Red Hat Certified Engineer (RHCE)
  • First Aid/CPR Certified
  • SHRM Certified Professional (SHRM-CP)

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