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Skills

  • Compliance with FDA, ISO, OSHA standards
  • Inventory management for lab supplies
  • ISO 9001 certification process
  • Conflict resolution
  • Key performance indicator (KPI) development
  • Internal audits for quality assurance
  • Communications
  • Relationship development
  • Team management
  • Cross-functional team leadership

Work Experiences

  • Inspected the products and the progress of the workers throughout the production process.
  • Gathered, analyzed, and disseminated statistical data.
  • Aligned lab protocols with international standards, securing ITIL for the lab within 15 months of implementation.
  • Implemented ISO 9000 quality management systems, which defined business practices and led to certification and improved business practices.
  • Achieved President's Club.
  • Achieved faster approvals.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Achieved certification within 16 months of implementation.
  • Achieved and maintained PMP.
  • Transported Adobe Creative Suite to the past year customer locations.

Summaries

  • Professional in quality management with a proven track record of delivering efficiency and standardization while adhering to all ISO, QS 9000, and Six Sigma quality systems.
  • Costs were consistently reduced while profits were increased.
  • Methodical Quality Assurance Manager with exceptional analytical and problem-solving skills.
  • Achieved a 77% drop in incidents.
  • Achieved Six Sigma for lab operations by aligning testing procedures and safety protocols with international standards within 6 months.
  • Dedicated to learning, growing, and succeeding in Manufacturing and Production.
  • Accomplished in cross-functional collaboration, reducing test redo rates by 68% through careful coordination with procurement to meet quality material specifications.
  • Exceptional at spotting flaws and initiating solutions to problems.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Individual team member hiring and development experience

Accomplishments

  • Collaborated with team of 10 in the development of process.
  • Coordinated cross-functional teams for product validation, ensuring a 38% faster time-to-market for Jira.
  • Collaborated with senior management to propose lab modernization plans, securing funding that led to lab productivity increases of 17%.
  • Designed a new process for handling non-conforming materials, reducing resolution times by 70% and enhancing efficiency.
  • Developed and executed new material quality checks, resulting in better compliance with CPA standards.
  • Proactively created a lab safety protocol review, leading to a 67% decrease in reportable safety incidents in 2017.
  • Authored and maintained detailed SOPs for all lab processes, enhancing training efficiency and reducing error rates by 81%.
  • Introduced statistical analysis into routine testing, enabling more data-driven decisions and improving pass rates by 80%.
  • Implemented a comprehensive quality audit schedule, ensuring that all lab processes were in compliance with ISO 5 standards.
  • Trained and mentored 7 of lab technicians on revised quality standards and equipment maintenance, improving staff certification pass rates by 58%.

Affiliations

  • American Chemical Society (ACS) – Quality Testing Section Member
  • Founding Member of Seattle Chapter – Quality Assurance Professionals
  • Society of Women Engineers
  • Calibration and Validation Group–Active Chapter Member
  • International Association of Administrative Professionals
  • Society of Human Resource Management
  • American Marketing Association
  • Jaycees
  • Certified Quality Auditor (CQIA) - American Society for Quality
  • Leadership Position in 2017 Quality and Standards Conference Planning Committee

Certifications

  • Good Laboratory Practice (GLP) Certification - Meridian
  • Risk Management Framework (RMF) Certification - Northwind
  • Cisco Certified Network Associate (CCNA)
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Root Cause Analysis Certification - Beacon Labs
  • Certified Supplier Quality Professional (CSQP) - Harbor & Co.
  • SHRM Certified Professional (SHRM-CP)
  • ISO/IEC 17025:2017 Laboratory Management System Auditor - Northwind
  • Certified Process Engineer (CPE) - Summit Group
  • Apple Certified Associate (ACA)

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