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Skills

  • Team collaboration and leadership
  • First Aid/CPR
  • Individualized education programs
  • Project organization
  • Individual and family support
  • Business operations
  • Conflict resolution
  • Budgets
  • Organization
  • Mediation and crisis intervention

Work Experiences

  • Had an excellent attendance record and was always on time for work.
  • Conducted thorough assessments using system.
  • Achieved a 33% improvement in client job retention.
  • Achieved a Six Sigma% certification increase.
  • Assisted 8 individuals in securing permanent roles.
  • Counseled clients on career goals.
  • Completed Lean-approved evaluations to recommend reasonable accommodations, leading to minimal workplace disruptions.
  • Achieved 4 favorable settlements.
  • Completed CPA-approved evaluations.
  • Looked for industry trends on social media and through online sources.

Summaries

  • 23% of clients returned to work.
  • In collaboration with administrators, teachers, and parents, a proven leader focused on establishing and maintaining school counseling program objectives.
  • Accomplished results within one year.
  • Achieved 12% of clients returning to meaningful employment.
  • Dedicated to assisting students in achieving success by offering advice on career paths, higher education options, and life planning.
  • Achieved a reduction in case resolution time by 55%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 55% placement success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Clear understanding of budget management and strategic planning as well as vendor management training.

Accomplishments

  • Worked with bilingual clients to navigate vocational rehabilitation successfully, achieving a 52% higher placement rate in diverse settings.
  • Created customized return-to-work strategies incorporating physical, psychological, and vocational rehabilitation elements.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with HR and safety teams to create proactive job accommodation plans, reducing workplace absenteeism by 24%.
  • Trained staff in updated case management software (Adobe Creative Suite), improving documentation accuracy and reducing administrative errors by 51%.
  • Documented and resolved method which led to system.
  • Utilized crisis intervention techniques during case reviews to immediately stabilize issues, cutting resolution time by 6%.
  • Developed case management plans based on individual assessments, contributing to a 2% increase in successful job placements.
  • Implemented structured job placement programs that successfully transitioned 3 clients back into sustainable employment.
  • Facilitated multi-party negotiations among employers, clients, and workers' compensation representatives, resolving 7 claims cost effectively.

Affiliations

  • Rehabilitation Accreditation Commission (CARF)
  • International Association of Administrative Professionals
  • Rotary International
  • National Association of Workforce Development Professionals (NAWDP)
  • Society of Women Engineers
  • International Association of Workforce Professionals (IAWP)
  • American Medical Informatics Association
  • Academy of Certified Social Workers (ACSW)
  • Project Management Institute
  • Lions Club

Certifications

  • Commission on Rehabilitation Counselor Certification (CRCC)
  • Vocational Training Certification Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Certified Employment Support Professional (CESP)
  • Certified Disability Management Specialist (CDMS)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Business Analysis Professional (CBAP)
  • Professional in Human Resources (PHR)
  • Certified Public Accountant (CPA)
  • Workers’ Compensation Vocational Expert Certification

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