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Skills

  • Disability benefits navigation
  • First Aid/CPR
  • Team management
  • Problem resolution
  • Career Transition Coaching
  • Team building
  • Counseling and therapy
  • Relationship development
  • Critical thinking
  • Functional capacity assessments

Work Experiences

  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Conducted thorough assessments using system.
  • Communicated effectively with stakeholders across Seattle.
  • Collaborated with mental health professionals.
  • Counseled clients on career goals and vocational pathways, resulting in a 74% increase in post-program employment.
  • Achieved 4 favorable settlements.
  • Contributed to 9 workers' compensation claims.
  • Adapted rehabilitation plans.
  • Collaborated with attorneys on medical-legal cases.
  • Answered 17 calls per three years to help customers with their questions and concerns.

Summaries

  • Students' socioeconomic and cultural differences are taken into account.
  • Knowledgeable about the development of children and adolescents, including social, behavioral, emotional, and cognitive strategies.
  • Costs were consistently reduced while profits were increased.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • When counseling students and interacting with parents and administrators, I am a respectful active listener.
  • Consistent in achieving the counseling program's objectives.
  • Achieved 67% better client outcomes.
  • Adept at designing and coordinating individualized vocational care plans that resulted in significant improvements in client career outcomes.
  • Adept at designing individualized vocational care plans.
  • Achieved success in managing state-funded vocational programs.

Accomplishments

  • Managed a caseload of 17 clients at varying recovery stages, achieving 18 in cost efficiencies through personalized rehabilitation plans.
  • Reviewed complex injury cases, contributing to a resolution that saved 14 in liability for Cedar Works.
  • Developed and piloted a return-to-work toolkit, enhancing self-management for clients and reducing dependency on external services by 81%.
  • Designed and implemented workplace accommodation strategies that reduced injury recurrence rates by 44%.
  • Collaborated with HR and safety teams to create proactive job accommodation plans, reducing workplace absenteeism by 24%.
  • Implemented structured job placement programs that successfully transitioned 3 clients back into sustainable employment.
  • Developed and presented vocational rehabilitation workshops, seeing attendance increase by 72% and participant success rates rise.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Directed collaborations across medical, psychological, and vocational teams to create comprehensive rehabilitation plans, reducing long-term disability cases by 83%.

Affiliations

  • National Association of Social Workers
  • Vocational Rehabilitation Association of Canada (VRA)
  • State Vocational Rehabilitation Associations Arizona
  • American Marketing Association
  • Society of Human Resource Management
  • Professional Association of Resume Writers and Career Coaches (PARWCC)
  • National Association of Workforce Development Professionals (NAWDP)
  • Academy of Certified Social Workers (ACSW)
  • International Coach Federation (ICF) – Career Coaching Division
  • Human Capital Institute (HCI) – Workforce Planning Certification

Certifications

  • Behavioral Health Rehabilitation Certification Arizona
  • Certified Return-to-Work Coordinator method
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Social Worker (CSW)
  • International Association of Rehabilitation Professionals (IARP) Membership
  • Certified Public Accountant
  • Certified Vocational Rehabilitation Professional (CVRP)
  • Job Coaching Certification Beacon Labs
  • Certified Case Manager (CCM)
  • Certified Public Accountant (CPA)

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