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Skills

  • First Aid/CPR
  • Conflict resolution and mediation
  • Health screening coordination
  • Process improvement
  • Supply chain optimization
  • Regulatory compliance
  • Supervision
  • Team building
  • Identifying hazards
  • Cross-functional team collaboration

Work Experiences

  • Decreased response times by 36%.
  • Had an excellent attendance record and was always on time for work.
  • Conducted risk assessments of resettlement sites in Columbus, identifying critical vulnerabilities and ensuring regulatory compliance.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Built relationships with local authorities.
  • Looked for industry trends on social media and through online sources.
  • Designed resettlement programs.
  • Created data-driven reports to assess camp capacity and addressed overflows by opening new facilities within several months.
  • Designed an emergency contact system.
  • Coordinated resources for resettlement.

Summaries

  • Aided in community integration initiatives.
  • Committed to ensuring the welfare of displaced populations.
  • Assisted over 9 individuals.
  • Internment Resettlement Specialist with 12 years of successful vendor management and team leadership experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Created a training curriculum for junior staff.
  • Advanced knowledge of human rights and humanitarian law.
  • Collaborated with local authorities and international organizations.
  • Collaborated with authorities for integration.
  • Team leadership and performance reporting support strong abilities in team leadership and project management.

Accomplishments

  • Implemented trauma counseling services, leading to a 82% reduction in PTSD diagnoses and improved resident well-being.
  • Mentored 16 junior specialists over 18 months, empowering them with resettlement practices and case management skills.
  • Coordinated healthcare screenings for 5 resettled individuals, directly reducing health risks by 68%.
  • Resolved product issue through consumer testing.
  • Managed the resettlement of 14 displaced individuals over one year, ensuring alignment with local employment and housing policies.
  • Monitored and evaluated 3 resettlement cases, ensuring compliance with legal requirements and organizational standards.
  • Documented and resolved process which led to initiative.
  • Identified gaps in service delivery and implemented corrective actions that improved resident satisfaction with resettlement services by 70%.
  • Introduced a wellness and engagement program for resettled residents, improving community cohesion and reducing relocation shock by 39%.
  • Led emergency response teams in the relocation of 16 individuals under crisis situations, ensuring their safety and well-being.

Affiliations

  • National Resettlement & Refugee Empowerment Council (NRREC)
  • Certified Crisis Intervention Specialist (CCIS), OSHA
  • American Counseling Association (ACA)
  • Lions Club
  • International Federation of Red Cross and Red Crescent Societies (IFRC)
  • Society for Humanitarian Aid & Assistance Professionals
  • National Alliance for Mental Illness (NAMI)
  • American Psychiatric Association (APA)
  • Council on International Educational Exchange (CIEE)
  • National Association of Case Management (NACM)

Certifications

  • Certified Public Accountant (CPA)
  • UNHCR Protection Learning Program Certificate
  • Global Humanitarian Assistance Certification
  • Supply Chain Optimization - Customized Training for Humanitarian Aid
  • Facilitation and Mediation in Displacement and Resettlement Settings Certification
  • Human Rights Certificate - Meridian
  • Certified Social Work Case Manager (C-SWCM)
  • CompTIA Security+
  • Psychological First Aid (PFA) Training - Brightline
  • ServSafe

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