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Skills

  • Accomplished manager
  • Database management
  • New product onboarding
  • Portfolio management of B2B accounts
  • Sales presentations
  • Customer satisfaction analysis
  • Data-driven decision making
  • KPI and Metrics Analysis
  • Account management
  • Pricing and Contract Negotiation

Work Experiences

  • Increased retail sales volume in my assigned territory by 15% through strategic budgeting and product promotion.
  • Used sales presentations to communicate product quality and market comparisons.
  • Revenue models, process flows, operations support, and customer engagement strategies were all under my control.
  • Hired 6 sales representatives over a one year period.
  • Worked with the advertising department to ensure that advertising messages and retail incentives were consistent.
  • Established long-term business growth by building relationships with customers and the community.
  • By hosting product-focused events, I was able to attract new customers and strengthen existing ones.
  • Efficiently resolved all vendor and account issues while exceeding sales quotas by 10%.
  • Increased profitability by utilizing marketing and sales strategies to build pipelines.
  • Oversaw targeted training programs aimed at informing employees about product features and service capabilities.

Summaries

  • Achieved a 51% boost in annual subscription renewals.
  • Over a 16-year career, I've built a strong track record as a performance-oriented sales leader.
  • Boosted upsell opportunities by 76% for Adobe Creative Suite.
  • Strict Bulk Account Manager with standard supervisory experience of 3 years.
  • Costs were consistently reduced while profits were increased.
  • Bulk Account Manager with 6 years of successful cross-functional collaboration and stakeholder engagement experience.
  • Bulk purchasing expert.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Achieved a 59% increase in order size.
  • Achieved Top Performer for reducing churn by 81%.

Accomplishments

  • Implemented a new order tracking system, improving accuracy by 21%, leading to a reduction in order discrepancies and improved customer experience.
  • Partnered with finance and product teams to create bundled offers, leading to an additional $16 in gross margin growth for the 2017.
  • Administrated sales training sessions on the topic of negotiation tactics, enhancing team's effectiveness by 84% in closing high-value contracts over 6 months.
  • Developed a comprehensive training program for junior account managers, leading to a 74% increase in productivity and job effectiveness within 3 months.
  • Delivered key sales insights to cross-functional teams, identifying $6 in upsell opportunities during quarterly business reviews with strategic accounts.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led the negotiation of new supply deals with external vendors, reducing material costs by 16% while sustaining inventory levels and product quality.
  • Secured the renewal of 10 high-value accounts, achieving 65% annual revenue growth through tailored contract negotiation.
  • Optimized sales pipeline processes by integrating program, resulting in a 79% reduction in missed follow-ups and improved conversion rates.
  • Identified a new market segment for bulk sales, growing the client base by 43% and adding additional recurring revenue of $10 annually.

Affiliations

  • Society of Human Resource Management
  • National Association of Sales Professionals (NASP)
  • Professional Pricing Society (PPS)
  • Inbound Marketing Certified Professionals (Jira CRM)
  • National Association of Business Owners and Entrepreneurs (NABOE)
  • Association for Computing Machinery
  • National Contract Management Association (NCMA)
  • Certified Sales Executive (CSE) from SMA
  • B2B Sales Mastermind Group (Miscellaneous)
  • American Society of Safety Professionals

Certifications

  • Certified Business Development Professional (CBDP) – framework
  • Google Analytics Individual Qualification - initiative
  • Financial Analysis for B2B Sales - metric
  • Certified Customer Success Manager (CCSM) - process
  • Cisco Certified Network Associate (CCNA)
  • Contract Negotiation for B2B Sales Certification - metric
  • Advanced Business-to-Business Solution Selling - method
  • Key Account Management Program - system
  • Negotiation and Leadership Program - framework
  • Certified Professional Salesperson (CPSP) - National Association of Sales Professionals

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