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Skills

  • Risk Assessment
  • Process equipment
  • Cross-departmental collaboration
  • Invoice coding familiarity
  • Operational improvement
  • Budget forecasting
  • Collections processing
  • Advanced MS Office Suite
  • Budget administration
  • Risk advisory

Work Experiences

  • Gathered data and documents from sources that had previously been entered into the system.
  • Gathered statistical data to improve reports and presentations, and I coordinated employee appointments and meetings.
  • Answered incoming calls, responded to phone calls and in-person requests, handled internal communications, and greeted visitors in the reception area.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Aided the organization's objectives by ensuring that projects were in line with the mission of providing knowledge, information, expertise, and experiences in the field of speech and language pathology.
  • Was in charge of scheduling, managing reservations, and sending confirmations for conference calls.
  • Used quality assurance and data analysis to quickly resolve standard issues, effectively reducing customer complaints by 5%.
  • Double-checked processing details and deposited funds into the organization's account.
  • Handled inquiries, conducted research, and resolved issues relating to transactions and system.

Summaries

  • Excellent interpersonal and conflict resolution skills.
  • Eager to advance professionally by utilizing my communication and problem-solving skills.
  • Credit Control Officer with a wide range of skills who can use persuasion to collect payments on past-due accounts.
  • Bringing 9 years of experience in framework positions, as well as a track record of facilitating organizational growth through prudent financial management.
  • Dedicated to providing timely, accurate, and high-quality assistance.
  • Accountant with 5 years of experience successfully maintaining accurate accounting data for large-scale financial organizations.
  • Financial Secretary is a hardworking individual who is familiar with scripted interactions and collection guidelines.
  • Exceed expectations in terms of group performance and scheduling efficiency.
  • Senior Executive Administrator with 5 years of experience who is proactive.
  • Financial Secretary with 15 years of successful cross-functional collaboration and performance reporting experience.

Accomplishments

  • Developed a robust fraud detection system that reduced unauthorized transactions by 39% over the course of 2015.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented
  • Marketing: Implemented marketing strategies which resulted in process growth of customer base.
  • Formally recognized for excellence achieved in financial analysis, budgeting and forecasting.
  • Advised
  • Created a customized budget forecasting tool that helped multiple departments predict annual spending needs, leading to a $16 surplus by year-end.
  • Represented
  • Guided
  • Documented and resolved framework which led to process.

Affiliations

  • Association for Financial Professionals (AFP)
  • National Conference of CPA Practitioners (NCCPAP)
  • Society for Financial Services Professionals (FSP)
  • National Association of Financial Professionals (NAFP)
  • Association of Information Technology Professionals
  • Council of Financial Secretaries (CFS)
  • Bureau of Accountancy Alumni Association
  • Tax Executives Institute (TEI)
  • Association for Supply Chain Management (APICS)
  • International Association for Accounting Education & Research (IAAER)

Certifications

  • Fundamentals of Payroll Certification (FPC) - Boston
  • Certified Internal Auditor (CIA) - Summit Group
  • Certified Protection Officer (CPO)
  • Advanced Financial Modeling Certification - Jira
  • Certified Financial Planner (CFP) – 2015
  • Certified Business Controller (CBC) - Asana
  • Certified Bookkeeper (CB) - process
  • Certified Treasury Professional (CTP) - initiative
  • CompTIA A+ Technician
  • Certified in Financial Forensics (CFF) - program

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