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Skills

  • Category equipment
  • Facilities maintenance
  • MS Office
  • Chemical cleaners
  • High-Traffic Area Management
  • Problem resolution
  • Event setup and breakdown coordination
  • Customer service
  • Process standardization for cleaning procedures
  • Relationship development

Work Experiences

  • Achieved a 61% increase in positive reviews.
  • Achieved a 56% increase in staff retention.
  • Coordinated closely with the building maintenance department to swiftly address repairs, reducing downtime for essential services by 2 hours.
  • Contributed to a work culture of safety and accountability by implementing a monthly safety audit, ensuring zero major incidents for 18 months.
  • Identified facility issues, such as repair needs and major maintenance issues, and reported them to management.
  • Light fixtures were dismantled, cleaned, and replaced.
  • Finished floor maintenance in 18 months, which included stripping, sealing, and finishing process materials.
  • Contributed to operational readiness during emergencies.
  • Collaborated with security teams to enforce after-hours access control, ensuring a secure and clean environment overnight.
  • Created a detailed log system for equipment maintenance.

Summaries

  • Dedicated to delivering consistently high-quality and professional results.
  • Achieved a 66% reduction in rodent-related incidents.
  • Working independently to manage cleaning needs in all areas of the building.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved a 72% improvement in health inspection scores by implementing new sanitation protocols and maintaining rigorous cleaning standards at Chicago.
  • Achieved 55% score improvements.
  • Risk assessment and stakeholder engagement are known for being completed within the specified timeframes.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • Dedicated Lead Porter who is responsible for the cleanliness and upkeep of various facilities and rooms in framework and process facilities.
  • To department supervisors, identifies and reports safety hazards and major repair needs.

Accomplishments

  • Led a team of porters responsible for the maintenance and cleanliness of 14 facilities, reducing maintenance downtime by 48%.
  • Assembled specialized cleaning teams for high-profile events, ensuring a 62% delivery of exceptional cleanliness standards under strict timelines.
  • Reduced utility costs by $4 annually by spearheading an energy-saving program that timed the use of high-energy equipment based on off-peak hours.
  • Achieved CPA to strengthen compliance knowledge, leading to proactive inspections and full regulatory adherence.
  • Monitored and reported cleaning crew productivity through performance dashboards, leading to individual productivity increases of 24%.
  • Created a system for tracking supply usage, cutting waste by 51% and saving approximately $9 annually.
  • Introduced changes based on environmental health audit feedback, achieving a 80% overall improvement in sanitation compliance scores across Columbus.
  • Used data-driven insights from maintenance logs to anticipate supply shortages, reducing downtime waiting for reorders by 41% across 11 sites.
  • Leveraged cross-departmental communication to improve the prioritization of urgent facility maintenance requests, cutting average response time by 49%
  • Reviewed and optimized cleaning protocols, leading to a 27% decrease in equipment wear and tear, reducing replacement costs by $14.

Affiliations

  • Building Service Contractors Association International (BSCAI)
  • Certified Building Service Executive (CBSE)
  • American Medical Informatics Association
  • Society of Human Resource Management
  • Professional Janitorial Services Alliance (PJSA)
  • Toastmasters
  • Green Seal Certification Workshop Participation
  • Cleaning Industry Training Standard (CITS) Accredited Program
  • Association for Supply Chain Management (APICS)
  • Green Cleaning Network

Certifications

  • Certified Public Accountant
  • ServSafe
  • Lead-Based Paint Renovator Training from Beacon Labs
  • Cleaning Industry Training Standard (CITS) Accredited Certification
  • Certified Business Analysis Professional (CBAP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Building Service Manager (BSM) from Cedar Works
  • Certified Facility Manager (CFM) from IFMA
  • Salesforce
  • Workplace Hazardous Materials Information System (WHMIS) Certification

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