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Skills

  • Strong interpersonal skills
  • Employee scheduling
  • Process improvement
  • Excellent communication skills
  • Conference planning
  • Legal Office Assistant certification
  • Clean driving record
  • Operational improvement
  • Stock maintenance
  • Staff performance evaluation

Work Experiences

  • Answered 18 calls per several months to help customers with their questions and concerns.
  • Kept track of priorities and communicated with the maintenance team and management, strategically delegating tasks to ensure that they were completed on time.
  • Was in charge of managing and reviewing filing and office systems.
  • Was in charge of the facility's day-to-day operations.
  • Managed daily workflow by prioritizing tasks and keeping a tight schedule.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Made sure that personal and professional documents were filed properly.
  • Worked on ad hoc projects and coordinated events.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Was in charge of screening personal and business calls and directing them to the appropriate person.

Summaries

  • Strengths in process improvement and team leadership backed up by Miscellaneous training.
  • By effectively coordinating schedules, planning events, running errands, and handling childcare and household tasks, an experienced Personal Assistant has been successful in minimizing hassles and alleviating client concerns.
  • Quality-focused Maintenance Specialist with 9 years of supervisory experience.
  • Costs were consistently reduced while profits were increased.
  • Personal Assistant who is efficient, accurate, and detail-oriented, as well as capable of taking initiative and possessing an innate desire to succeed.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Business-savvy and capable of making quick decisions.
  • Knowledgeable Assistant Head Housekeeper with expertise in marketing and program development.
  • Helping people with both professional and personal issues is a proven track record.
  • Exceptionally well-organized and capable of anticipating client needs.

Accomplishments

  • Scheduling: program system
  • Business Development: Initiated two key partnerships which resulted in program revenue growth.
  • Training:: Promoted to Team Lead after only three months in position to support and train new staff.
  • Budgeting: : metric system
  • Trained
  • Ensured
  • Documented
  • Adapted
  • Planned
  • Documented and resolved procedure which led to program.

Affiliations

  • LEED Green Associate Certification
  • Hotel & Catering International Management Association (HCIMA)
  • Society of Human Resource Management
  • Association for Supply Chain Management (APICS)
  • American Cleaning Institute (ACI)
  • American Society of Safety Professionals
  • International Facility Management Association (IFMA)
  • Certified Hospitality Housekeeping Executive (CHHE)
  • Society of Women Engineers
  • Institute of Hospitality

Certifications

  • CPR
  • Apple Certified Associate (ACA)
  • Hotel Inventory Control Management – Beacon Labs
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Rooms Division Executive (CRDE) – AHLEI
  • OSHA 10-Hour General Industry Certification – Occupational Safety and Health Administration (OSHA)
  • COVID-19 Housekeeping Operational Standards – initiative
  • Certified Executive Housekeeper (CEH) – Brightline
  • Cost Control in Hospitality Operations – initiative

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