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Skills

  • Order management
  • Sales reporting
  • Team leadership and development
  • Collaborating with designers
  • Checking quotes
  • Management collaboration
  • Cold calling skills
  • Sales data analysis
  • Exceptional time management skills
  • National accounts

Work Experiences

  • Conducted research and created custom service proposals for clients.
  • Alternated goods in inventory using the first-in/first-out method to keep shelves organized and properly stocked.
  • Listened carefully to client feedback and collaborated with the product development team to launch a groundbreaking service that is expected to generate $3 million in revenue.
  • Had a thorough understanding of competitors' products and services, as well as their presence in the assigned territory.
  • Exceeded my monthly quota by 115% and increased sales to $400K in three months, earning the title of top representative in the region.
  • Offered to help Assistant Store Director with initiative projects as a volunteer, demonstrating my willingness to learn new skills and expand my knowledge.
  • Consistently met or exceeded 20% sales targets.
  • Increased revenue by 10% by educating customers about business solutions and product offerings.
  • Reinvented how the team interacts with prospective clients by developing an innovative and creative sales pitch that was implemented into the sales team strategy in 2007.
  • Coached and trained a team of 8 salespeople who were responsible for servicing initiative accounts.

Summaries

  • Versatile Advertising Account Manager with experience working with a variety of companies to increase customer bases and revenue through high-quality advertising.
  • Quality assurance expert with Microsoft Excel and Salesforce maintenance training.
  • Following instructions and taking initiative to provide excellent customer service are both strengths.
  • Assistant Store Director pays attention and is well-educated in quality assurance and data analysis.
  • Computer savvy with excellent communication skills.
  • Customizing approaches to fit businesses, markets, and target customers is a specialty.
  • Designing innovative and eye-catching store displays is a strong suit of hers.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the initiative business.
  • Reliable Childcare expert with 13+ years of experience in shipping, receiving, and inventory management.
  • Energetic B2B sales representative with 5 years of in-person and phone sales experience.

Accomplishments

  • Represented
  • Advised
  • Awarded Top Performer for exceptional management practices, leading to 41% customer retention improvement.
  • Ensured
  • Recommended
  • Championed operational efficiency projects that decreased labor costs by 21% and improved overall store performance.
  • Protective Services: Applied safety procedures and policies as outlined in Department Safety Manual.
  • Won
  • Design: Responsible for creative design for prominent procedure.
  • Business Development: Initiated two key partnerships which resulted in method revenue growth.

Affiliations

  • American Marketing Association
  • Business Networking International (BNI) Member
  • Institute of Supply Chain Management (ISM) Affiliation
  • Lions Club
  • National Retail Federation (NRF) Member
  • National Association for Retail Buyers (NARB)
  • Customer Experience Professionals Association (CXPA)
  • Retail Store Auditing Professionals Association
  • American Society of Safety Professionals
  • Project Management Institute (PMI) Member

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Customer Service and Sales (CSS) Certification by NRF Foundation
  • CompTIA Network+
  • Food Safety Manager Certification (FSMC) by National Registry of Food Safety Professionals
  • Certified Supply Chain Professional (CSCP) by APICS
  • Certified Sales Executive (CSE) from SMEI
  • Certified Data Analyst (CDA) by DataCamp
  • Retail Operations Certificate by Retail Council of Canada
  • Retail Operations Leadership Certificate by Cornell University
  • Certified Public Accountant

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