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Skills

  • Customer rapport
  • Forecasting abilities
  • Developing local contracts
  • Checking quotes
  • Merchandising expertise
  • Sales expertise
  • Budgets
  • Mentoring and coaching
  • MS Office
  • Management collaboration

Work Experiences

  • Planned and led three training sessions to support the professional development of the sales team as well as the reinforcement of sales goals.
  • Kept track of production and quality control systems in order to spot flaws ahead of time.
  • Devised and implemented effective marketing strategies to help metric and category grow.
  • Inspected packages and merchandise for damage and alerted vendors to request replacements as soon as possible.
  • By identifying needs, developing solutions, and delivering client-centered products, I was able to expand my customer base.
  • Accepted delivered packages, verified products, and double-checked delivery totals to keep system records current and accurate.
  • Increased revenue by 10% by educating customers about business solutions and product offerings.
  • Employees and various store departments were under my supervision.
  • Managed warehouse staff and ensured efficiency in a fast-paced environment.
  • Offered to help Assistant Store Director with initiative projects as a volunteer, demonstrating my willingness to learn new skills and expand my knowledge.

Summaries

  • Looking forward to bringing talent and leadership to a growing company with room for expansion.
  • Experienced with RFID technology and forklifts.
  • Detailed professional with a talkative personality and a creative mindset.
  • Successfully built strong pipelines and expanded accounts.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With a commitment to excellent client service, an expert in Power BI use and Adobe Creative Suite sales.
  • Account Manager with strong client oversight, problem-solving, and relationship-building abilities.
  • Expert in merchandise receipt, unloading, and unpacking, as well as proper shelf coding and stocking.
  • Territory Manager with extensive experience and a proven track record of success in sales.
  • Strong and meticulous individual with extensive knowledge of warehouses in the process industry.

Accomplishments

  • Financial Reporting: Accurately compiled financial analysis data reports and forecasting documents for $3M revenue generating company.
  • Advised
  • Solved
  • Represented
  • Increased
  • Initiated
  • Resolved product issue through consumer testing.
  • Resolved
  • Developed comprehensive employee training programs that led to a 15% increase in productivity and reduced turnover by 81% over 2016.
  • Client Interface: Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.

Affiliations

  • Customer Experience Professionals Association (CXPA)
  • Retail Industry Leaders Association (RILA)
  • International Council of Shopping Centers (ICSC)
  • Local Chamber of Commerce Volunteer
  • Rotary International
  • Society of Women Engineers
  • Certified Franchise Executive (CFE) through the International Franchise Association
  • Retail Leaders Circle
  • Entrepreneurs' Organization (EO) Member
  • American Marketing Association

Certifications

  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Digital Merchandising Certification by The Retail Institute
  • Certified Sales Executive (CSE) from SMEI
  • Certified Public Accountant
  • Retail Trade Area Analysis and Site Selection Certificate by International Council of Shopping Centers
  • Certified Fraud Examiner (CFE) by Association of Certified Fraud Examiners
  • Real Estate and Business Agent's License
  • Certified Supply Chain Professional (CSCP) by APICS
  • Salesforce

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