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Skills

  • Process optimization
  • Team building
  • Transaction reviewing
  • Compliance auditing
  • Relationship development
  • Data-driven decision making
  • Process improvement
  • Forecasting Tools Usage
  • Fraud assessment
  • Adaptation to New Risk Standards

Work Experiences

  • Achieved results within 18 months.
  • Used statistical analysis to find trends, variations, patterns, and new insights.
  • Built strong relationships with insurers and underwriters.
  • Collaborated on the development of new risk management protocols, reducing client escalations by 37% within the past year.
  • Achieved savings of $11 in premiums annually.
  • Achieved 5 risk mitigations.
  • Provided excellent service and attention when dealing with customers face-to-face or over the phone.
  • Investigated issues and took appropriate action to address them.
  • Assisted in preparing comprehensive risk reports for regulatory bodies, which earned a commendation for thoroughness during 2020 audit.
  • Assessed financial, operational, and regulatory risks.

Summaries

  • Achieved results over 6 months.
  • Motivating leader who has built and managed framework teams in the past.
  • Achieved recognition during 2017 compliance audits.
  • Strategic thinker with expertise in client relations.
  • Data analysis Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Boosted team competency by 71%.
  • Advised organizations on risk-heavy insurance projects.
  • Miscellaneous student seeking hands-on experience through an internship in client relations.
  • Communicative and team-oriented, with HubSpot expertise.
  • Assisted in policy documentation.

Accomplishments

  • Supported the implementation of a comprehensive internal audit framework, leading to a 68% reduction in audit discrepancies year-over-year.
  • Worked closely with business unit leaders to refine incident response procedures, contributing to a decrease in time-to-recovery from 5 hours to 5 hours post-incident.
  • Coordinated external vendor risk assessments that identified high-risk exposure within the supply chain, helping to save the company $6 in procurement costs.
  • Spearheaded the creation of a risk-tracking dashboard that allowed for real-time updates, reducing manual data entry efforts by 61%.
  • Reviewed third-party contracts to identify any risk exposure, correcting language that would have otherwise led to a $17 liability for the company.
  • Identified emerging operational risks tied to new technologies, suggesting strategic adjustments that lowered risk levels by 85% points.
  • Facilitated ongoing risk education sessions for 15 teams across multiple geography locations, improving frontline staff's ability to flag risks early in the process.
  • Assisted in the evaluation and mitigation of operational, financial, and compliance risks across 4 global divisions, ensuring alignment with corporate risk tolerance levels.
  • Analyzed global macroeconomic data to advise leadership on hedging strategies, ultimately decreasing exposure in international markets by 31%.
  • Co-developed risk mitigation strategies for client portfolios, contributing to an 4 increase in net client gains while minimizing exposure.

Affiliations

  • Actively involved with the CFA Institute’s Risk Management Study Group
  • Risk Training Certification Program completed through program in 2016
  • Risk Management Certification from the Risk and Insurance Management Society (RIMS)
  • Completed the Certified Information Systems Risk Manager course through Brightline
  • Active participant in the Enterprise Risk Management (ERM) roundtable discussions organized by framework
  • Certified Associate in Risk Management (ARM) from process
  • Participant, bi-weekly Risk Communication Webinars hosted by standard
  • Certified in ISO 31000 Risk Management Principles & Guidelines by process
  • Officer for the Seattle Chapter of the Association for Financial Professionals (AFP), Risk Management Division
  • Participant, Professional Risk Managers' International Association (PRMIA) Local Chapter Events

Certifications

  • Certified Analytics Professional (CAP) - INFORMS
  • Project Management Professional (PMP)
  • CompTIA Security+
  • Financial Risk Manager (FRM) - Global Association of Risk Professionals (GARP)
  • Certified Compliance & Ethics Professional (CCEP) - method
  • Certified Fraud Examiner (CFE) – Association of Certified Fraud Examiners (ACFE)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Information Systems Security Professional (CISSP) - (ISC)²
  • Lean Six Sigma Green Belt Certification – Northwind
  • Advanced Certificate in Operational Risk Measurement and Management, Brightline

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