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Skills

  • Conflict resolution
  • Bilingual in German
  • Credit and collections
  • Financial reporting
  • Business Administration
  • Music showcase training
  • Payroll and budgeting
  • Written communication skills
  • AP/AR proficiency
  • Records management

Work Experiences

  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Planned client service schedules for up to 13 employees on a weekly basis.
  • Organized, opened, and routed incoming mail and deliveries to assist senior leaders in responding quickly to business and customer needs.
  • Created and disseminated team-based communications such as newsletters to improve collaboration and morale among office employees.
  • Was in charge of scheduling, managing reservations, and sending confirmations for conference calls.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Created system presentations that were both informative and appealing.
  • Conducted extensive research using a variety of resources to assist professional staff with routine and special project tasks.

Summaries

  • 2 years of experience in general office procedures, workflow optimization and client relations.
  • Workday and HubSpot are two of my strongest skills.
  • Exceptional at forming strong working relationships with coworkers and assisting with a variety of administrative tasks and responsibilities, such as client relations and cross-functional collaboration.
  • Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues.
  • Administrative Aide is a fast-paced, detail-oriented Administrative Aide who is eager to contribute administrative and operational expertise to a growing team.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Exceptional at keeping files organized and composing professional correspondence.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • In search of an opportunity in a high-pressure, deadline-driven environment.
  • Dedicated to keeping track of program data, creating metric reports, and vendor management.

Accomplishments

  • Created
  • Trained
  • Ensured
  • Documented and resolved process which led to category.
  • Coordinated 17 internal events, managing logistics, vendor contracts, and communications to ensure flawless execution.
  • Created structured meeting agendas and distributed assignments, elevating team productivity by 81% and improving follow-up on key action items.
  • Streamlined
  • Identified
  • Resolved product issue through consumer testing.
  • Collaborated with legal and HR teams to ensure compliance with organizational policies, achieving 33% adherence rates in audits.

Affiliations

  • Jaycees
  • American Marketing Association
  • International Council of Nurses
  • Member of the Business Professionals of America (BPA)
  • Active participant in system Employee Wellness Committee
  • Member of the International Virtual Assistants Association (IVAA)
  • Association of Information Technology Professionals
  • Society of Women Engineers
  • American Society of Safety Professionals
  • Member of the International Association of Administrative Professionals (IAAP)

Certifications

  • Event Management & Planning Certification method
  • CompTIA Security+
  • Certificate in Data Management for Administrative Professionals
  • Certified Information and Communication Technology Professional (CICTP)
  • Certified Technology Specialist (CTS)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Office Manager (COM) - Beacon Labs
  • Certified Protection Officer (CPO)
  • Certified Event Planner (CEP)
  • Executive Assistant Certificate - process

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