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Skills

  • Observing responses
  • Critical incident reporting
  • Effective communication with healthcare team
  • Inventory loss reduction practices
  • Cross-functional healthcare communication
  • Patient Assessments
  • Medical office administration
  • Multidisciplinary Team Coordination
  • Conducting intakes
  • Compliance with medication passer certification standards

Work Experiences

  • Conducted patient education on medications.
  • Conducted patient education and consultations on newly prescribed medications, which decreased patient readmission rates by 42% over 2023.
  • Gathered information about the client's medical history, including medications, symptoms, and allergies.
  • Assisted in developing protocols for medication administration in the framework unit, which contributed to the Excellence Award recognition by Vantage.
  • Gathered biological specimens for requested tests and prepared them for transport to the lab.
  • Assisted with daily living activities such as personal hygiene, feeding, and ambulation.
  • Communicated with pharmacy personnel.
  • Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses.
  • Collaborated with the quality assurance team.
  • Addressed immediate patient needs.

Summaries

  • Excellent multitasking and attention to detail skills.
  • Within Miscellaneous, senior Medication Passer and outstanding performer in cross-functional collaboration and process improvement.
  • Certified Nursing Assistant with 12 years of experience working in a hospital setting.
  • Certified Nursing Assistant with experience bathing, grooming, and feeding the elderly and disabled.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Expert at standard treatments and familiar with process improvement patients.
  • Achieved a flawless track record in avoiding medication errors.
  • Assisting with technical nursing treatments, supporting diagnostic procedures, and accurately charting patient records are all skills that she possesses.
  • Certified in ITIL and skilled in managing acute and chronic conditions.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Streamlined medication pass workflow, decreasing delivery time by 62% and increasing efficiency during critical shifts.
  • Resolved medication administration barriers within a 5-bed geriatric unit, dramatically enhancing adherence to treatment plans.
  • Eased communication between interdisciplinary teams, ensuring all care providers were fully informed of ongoing medication changes.
  • Oversaw medication compliance for 18 residents, resulting in a 54% reduction in missed doses over the past year.
  • Optimized routes for medication delivery rounds leading to an on-time administration rate increase of 55%.
  • Reduced medication-related incidents by 56% by utilizing quality control reports and constant process checks.
  • Recognized for maintaining a 43% adherence rate to medication documentation standards during shift audits.
  • Utilized automated medication dispensing technology Workday to enhance precision and reduce manual entry errors.
  • Documented and resolved category which led to standard.
  • Created individualized medication schedules for residents in collaboration with other healthcare professionals.

Affiliations

  • Freemason
  • National Association of Healthcare Assistants (NAHCA)
  • Society of Human Resource Management
  • Healthcare Leadership Council (HLC)
  • Medication Safety Officers Society (MSOS)
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • Assisted Living Federation of America (ALFA)
  • American Society of Safety Professionals
  • National Association for Healthcare Quality (NAHQ)

Certifications

  • CompTIA Security+
  • Medication Administration Training - Raleigh
  • Certified Medication Aide (CMA)
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Dementia Care Certification – Vantage
  • CompTIA A+ Technician
  • Project Management Professional (PMP)
  • Medication Reconciliation Certificate – Ironclad Systems
  • Patient Safety Certificate Program – Brightline

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