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Skills

  • Absentee ballot processing
  • Exception management in registration systems
  • Mail handling
  • Relationship development
  • Election volunteer feedback management
  • Multitasking under tight deadlines
  • Regulatory compliance
  • Leadership in time-sensitive situations
  • Data integrity in voter rolls
  • Budgets

Work Experiences

  • Maintained adequate stock levels in the office by restocking supplies and placing purchase orders.
  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Addressed 15 voter issues.
  • Collaborated with election officials.
  • Compared to previous off-cycle elections in Austin.
  • Recognized initiative issues and used workflow optimization to effectively resolve them prior to escalation.
  • Contributed to a smoother voting experience in Seattle.
  • Collaborated in drafting updated election staff guidelines.
  • Assisted with post-election audits, securing a 58% approval rating from compliance officers for accuracy and thoroughness.
  • Assisted in recruitment efforts for poll workers.

Summaries

  • Within Miscellaneous, senior Election Assistant and outstanding performer in process improvement and risk assessment.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Individual with project management who is active and well-educated.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Meet and exceed business objectives while catering to a wide range of customer needs.
  • Achieved a 43% improvement in election day readiness.
  • Certified in election law compliance with an emphasis on maintaining secure and transparent election processes for both in-person and absentee voters.
  • Analytical professional with 13 years of experience.
  • Recognized for a strong work ethic and a willingness to work as part of a team.

Accomplishments

  • Assisted in audit of election processes, ensuring compliance and contributing to a Top Performer for election transparency and accuracy.
  • Collaborated with municipal election boards to revise voter outreach strategies, increasing turnout by 48% in under-represented areas.
  • Reduced voter registration processing time by 33% through the implementation of a digital intake system.
  • Managed voter inquiry assistance across 6 polling stations, resolving issues and ensuring voter accessibility throughout election period.
  • Resolved product issue through consumer testing.
  • Identified and resolved discrepancies in voter ID verification, reducing manual review time by 29%.
  • Managed the digital transition of election records, improving retrieval time for voter data by 43%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Created and distributed election-related materials to over 4 voters, improving public awareness of voting regulations.
  • Provided support for 12 voter registration drives leading to a 65% increase in new voter registrations.

Affiliations

  • National Association of County and City Health Officials (NACCHO) – Election Security
  • Poll Worker/ Volunteer Recognition Program
  • National Conference of State Legislatures (NCSL) - Elections and Redistricting
  • Statewide Voter Registration System User Committee
  • Election Verification Network (EVN)
  • Society of Human Resource Management
  • International Council of Nurses
  • Rotary International
  • Toastmasters
  • Institute of Public Administration (IPA)

Certifications

  • Certified in Voter Outreach Strategies
  • Election Assistance Commission (EAC) Election Security Certification
  • National Association of Election Officials Membership
  • Chain-of-Custody Procedure Certification for Ballots
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • Certified Election/Registration Administrator (CERA)
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)

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