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Skills

  • Food and beverage pairing knowledge
  • Customer service
  • Multi-tasking in high-pressure environments
  • ServSafe
  • Effective team leadership
  • Food safety and sanitation compliance
  • Business operations
  • Front-of-house operations management
  • Inventory management and stock control
  • Event coordination for large groups

Work Experiences

  • Catered offsite events.
  • Prepared food in batches using standard recipes.
  • Consistently exceeded service expectations.
  • Coordinated with the management and chef to provide VIP services during framework, receiving commendations from guests for exceptional service.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Assisted wait staff and other members of the team in completing tasks.
  • Checked fridge temperatures.
  • Achieved monthly savings of $5.
  • Created detailed cleaning schedules for the kitchen staff, meeting and exceeding all health inspection requirements during 2016.
  • Restocked condiments, beverages, and supplies while keeping the service areas clean.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Professional who is conscientious and self-directed and excels at working quickly and independently.
  • Motivated Food Service Worker who is used to following recipes to the letter when preparing food ingredients and dishes.
  • Achieved a 53% increase in daily sales.
  • Collaborated with kitchen staff.
  • When managing multiple tasks at once and assisting customers, be professional and calm.
  • Attention to detail and memory for guest preferences.
  • Dedicated to providing nutritious food to patients in need.
  • To efficiently deliver high-quality service and promote customer loyalty, I am skilled at project management and vendor management.
  • With 15 years of experience serving framework food, capable Restaurant Employee.

Accomplishments

  • Coordinated with food suppliers to handle urgent orders, avoiding shortages during peak service.
  • Successfully managed 5 daily reservations, facilitating smooth service and positive guest experiences.
  • Trained 11 new team members on restaurant procedures, leading to a 58% decrease in onboarding time.
  • Reorganized the dining area layout to increase guest seating capacity by 5% without sacrificing guest comfort.
  • Identified and proposed menu pricing adjustments that improved overall profitability by $16 monthly.
  • Handled high-demand sections with up to 10 tables simultaneously, maintaining full order accuracy and guest satisfaction.
  • Spearheaded marketing campaigns that increased foot traffic by 38% within 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Regularly exceeded sales targets by upselling SAP and informing guests about daily specials.
  • Documented and resolved framework which led to method.

Affiliations

  • Food Handlers Certification method
  • Council of Hotel and Restaurant Trainers (CHART) Member
  • Association for Computing Machinery
  • Customer Service Association - Member
  • Freemason
  • SafeServ Certification 2015
  • Institute of Food Technologists (IFT) Affiliate
  • Local Chamber of Commerce Hospitality Committee
  • American Culinary Federation
  • Restaurant Leadership Conference Attendee 2020

Certifications

  • CPFM (Certified Professional Food Manager) - Ironclad Systems
  • Food Handler's Card (FH) - Austin
  • First Aid/CPR Certified
  • Project Management Professional (PMP)
  • Certified Hospitality Supervisor (CHS), Lakeside Partners
  • Certified Public Accountant
  • Advanced Hospitality and Customer Satisfaction Certification by Vantage
  • Certified Guest Service Professional (CGSP) by American Hotel & Lodging Educational Institute
  • Table Service and Restaurant Logistics Certification - Meridian
  • CompTIA Security+

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