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Skills

  • Order fulfillment
  • Process improvement
  • Shipping and receiving operations
  • Problem resolution
  • Customer satisfaction improvement
  • Operational improvement
  • Document drafting
  • Employee Training in Shipping Processes
  • Multitasking in fast-paced environments
  • Legal Compliance for Exports

Work Experiences

  • Avoided overtime costs.
  • Ensured that method and procedure packages were delivered efficiently and on time, identifying and selecting the best shipping methods to meet deadlines.
  • Cut labor costs by 22%.
  • Contributed to Lean process initiatives.
  • Collaborated with vendors to plan more than 16 daily pickups and weekly deliveries.
  • Adjusted staffing requirements.
  • Prepared materials for shipment by packing, securing, labeling, and applying postage to them.
  • Awarded Top Performer for leading efforts in streamlining the packaging process.
  • Collaborated with the sales department to prepare customized shipments, ensuring that clients received tailored services based on their specific needs.
  • Achieved results over 13 months.

Summaries

  • Dedicated Shipping and Receiving professional with a track record of promoting efficient warehouse operations in order to meet production targets and customer demands.
  • Through communication and coordination skills, establishes positive relationships with carriers and representatives.
  • French conversational abilities
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Costs were consistently reduced while profits were increased.
  • Recognized on a regular basis for outstanding performance and contributions to the Transportation industry's success.
  • Achieved a 45% reduction in labor costs.
  • Achieved 38% cost reductions by streamlining loading and dispatch processes.
  • Experienced in technical writing, recordkeeping, and interdepartmental coordination.
  • Assistant Shipper adept at handling emergency shipments, known for seamlessly coordinating last-minute deliveries for key clients. Awarded Excellence Award for going above expectations under high-pressure deadlines.

Accomplishments

  • Collaborated with inventory management to ensure timely replenishment, keeping stockouts to a minimum and improving order fulfillment accuracy.
  • Monitored and maintained warehouse inventory levels, reducing overstock and avoiding 9 in excess storage fees.
  • Negotiated improved shipping rates with new logistics providers, resulting in 3 annual savings.
  • Delivered a project on automated shipping notifications, leading to a 52% reduction in customer inquiries regarding shipment status.
  • Trained the shipping team on new conflict resolution techniques, reducing vendor disputes by 70%.
  • Awarded Innovation Award for leading efforts in streamlining the packaging process, resulting in a 16% decrease in labor hours.
  • Contributed to system modernization efforts, which reduced order fulfillment time by 53%.
  • Developed a comprehensive shipment tracking system that minimized lost packages, lowering customer complaints by 45%.
  • Created customized shipping solutions for clients with special handling needs, increasing customer satisfaction by 64%.
  • Reduced held shipments due to incomplete or incorrect documentation by 64% through improved training and quality control.

Affiliations

  • Export-Import Bank of the United States Exporter Association
  • CargoNet Network Membership
  • Certified Logistics Technician (CLT) Certification
  • Jaycees
  • Council of Supply Chain Management Professionals (CSCMP)
  • Rotary International
  • American Society of Transportation and Logistics (AST&L)
  • National Association of Small Trucking Companies (NASTC)
  • Certified Dangerous Goods Professional (CDGP)
  • Project Management Institute

Certifications

  • Advanced Supply Chain Certification (ASCC)
  • Supply Chain Operations Reference Professional (SCOR-P) Certification
  • Certified Export Compliance Officer (CECO) – 2015
  • Professional Certificate in Inventory Planning and Control – Vantage
  • Advanced Certified Professional in Supply Management (CPSM)
  • Shipping Dangerous Goods by Air Certification
  • CompTIA Security+
  • Certified Warehouse Logistics Professional – Seattle
  • Lean Six Sigma Yellow Belt Certification - Brightline
  • First Aid/CPR Certified

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