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Skills

  • Relationship development
  • Relationship building and retention
  • MS Office
  • Customer service
  • Team management
  • Regulatory compliance
  • Revenue management
  • Organization
  • Business Development
  • Process improvement

Work Experiences

  • Identified and resolved issues with production, workforce, and material sourcing to achieve business objectives.
  • Processed stock orders and kept track of inventory levels.
  • Improved efficiency by analyzing data and maximizing opportunities for increased productivity in a variety of areas.
  • Was in charge of merchandise selection, pricing, planning, and promotion.
  • Led a 14-person operational team in the development, rollout, and management of new product lines, including highly successful category platforms and billing systems that increased revenue by $8 in a single year.
  • Kept track of inventory levels and ensured that product displays on the sales floor had enough stock.
  • Was in charge of both short-term and long-term promotional planning processes.
  • Looked for ways to improve the efficiency of business processes and the overall productivity of the department.
  • Kept track of key item performance and recapped it.
  • Made sure that products showed up in the right places and in the right quantities.

Summaries

  • Strategic problem solver, change manager, and visionary executive with a track record of putting plans in place to meet current and future requirements.
  • Effective merchandising professional with a track record of using visual display prowess to communicate brand vision.
  • Client brands are reinforced through effective advertising, and potential growth opportunities are kept in mind.
  • Client presentations are highly effective and comfortable for me.
  • Determined and experienced in building client relationships, as well as sound judgment and employee mentoring and coaching.
  • Works well both on their own and as part of a dynamic team.
  • Forward-thinking Senior Executive with a track record of success in Miscellaneous over the course of a 3-year career.
  • Personable but quiet and hardworking, with excellent recall of products and display techniques.
  • Strong desire to use consumer behavior expertise and color theory knowledge to create visually appealing displays.
  • Visual Merchandiser with 12 years of experience creating memorable and effective visual displays for both indoor and outdoor applications.

Accomplishments

  • Implemented data-driven foot traffic analysis and improved customer engagement, increasing store traffic by 33% over the past year.
  • Partnered with global supply teams to source new materials, driving a 82% cost reduction and shortening lead times by 5 days/weeks.
  • Led seasonal merchandise planning and allocation efforts which contributed to a sell-through rate of 31% within the first several months of launch.
  • Led a rebranding initiative for the Workday line, resulting in a 35% increase in brand awareness and a 45% boost in market share.
  • Analyzed competitor merchandising strategies and adjusted pricing on category, resulting in 36% increase in competitive positioning.
  • Strategically reduced category markdowns while maintaining sales velocity, improving gross margins by 38% within 18 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked with marketing and product development teams to ensure seamless alignment on go-to-market strategies, resulting in a successful launch of HubSpot.
  • Led competitive analysis research and repositioned key product categories ahead of market downturns, effectively boosting profit margins by 38%.
  • Developed customer-centric promotional tactics, boosting customer satisfaction scores by 63% and driving basket size growth by 35%.

Affiliations

  • International Council of Nurses
  • Fashion Group International (FGI)
  • Toastmasters
  • Society of Women Engineers
  • Supply Chain Professionals of America (SCPA)
  • Retail Excellence Association
  • Rotary International
  • Luxury Marketing Council
  • Lions Club
  • American Marketing Association

Certifications

  • Certified Consumer Behavior Analyst (CCBA)
  • Certified Business Analysis Professional (CBAP)
  • Change Management Certification from Prosci
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Public Accountant
  • Data Analytics for Retail Merchandising Certificate Tableau
  • Certified in Sustainable Supply Chain Management
  • Certified Product Management Professional (CPMP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Merchandising Professional (CMP)

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