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Skills

  • Social media expertise
  • Operational improvement
  • Attention to detail in sales reports
  • Process improvement
  • Problem resolution
  • Team management
  • Business operations
  • Relationship builder
  • Procedure equipment
  • Team building

Work Experiences

  • Attended and presented at key industry events, winning 15 new clients and boosting regional visibility.
  • Built a network of key clients through effective relationship management, leading to a 46% increase in repeat business.
  • Achieved results in three years.
  • Achieved a 34% reduction in refunds.
  • Achieved 23% over regional sales target in 6 months.
  • Achieved results within 10 months.
  • Analyzed sales metrics and adjusted strategies, increasing team sales performance by 40% in 6 months.
  • Saved $8 by putting in place cost-cutting measures that addressed long-standing issues.
  • Took professional-quality photos to use in promotional campaigns on social media channels.
  • Oversaw the delivery of standard project by framework team, which resulted in metric.

Summaries

  • Achieved exceptional results in regional sales.
  • Achieved exceptional results in regional sales, setting new records with over $3 in product sales for Adobe Creative Suite in a single sales cycle.
  • Achievement recognized in 2024.
  • Achieved this over a 6 months span.
  • Achieved this for over 18 consecutive months.
  • Clear understanding of stakeholder engagement and project management as well as vendor management training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Acquired new clients within 9 months.
  • Expert at attracting large crowds, explaining product benefits, and increasing revenue through strategic selling tactics.
  • Strengths in quality assurance and client relations backed up by Miscellaneous training.

Accomplishments

  • Trained new hires on customer engagement strategies, resulting in 85% improved performance within 15 months.
  • Collaborated with cross-functional teams to implement CRM system enhancements, leading to a 15% improvement in customer follow-up efficiency.
  • Earned Top Performer for exceeding regional sales targets by 38% in 2022.
  • Introduced Jira to streamline sales follow-up processes, reducing cycle times by 38%.
  • Created client satisfaction initiatives that garnered Innovation Award recognition in 2022.
  • Established and maintained lasting relationships with over 15 key clients, directly impacting 56% revenue growth.
  • Facilitated successful product launches for over 4 clients, increasing portfolio sales by 54%.
  • Effectively led sales initiatives that captured 68% new market share in the Seattle area.
  • Collaborated with team of 18 in the development of method.
  • Championed the use of category to automate post-sale services, improving client interactions by 52%.

Affiliations

  • Business Network International (BNI)
  • National Retail Federation (NRF)
  • Certified Sales Executive (CSE) Program
  • Rotary International
  • American Society of Safety Professionals
  • Project Management Institute
  • Global Association of Direct Sellers
  • Salesforce Trailblazer Community
  • American Association of Inside Sales Professionals (AA-ISP)
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Public Accountant
  • SHRM Certified Professional (SHRM-CP)
  • Certified Business Analysis Professional (CBAP)
  • Cold Calling Certification – metric
  • High-Ticket Sales Certification – metric
  • ServSafe
  • Customer Success Manager Certification - Vantage
  • Google Analytics for Sales Professionals – 2017
  • Microsoft Certified Systems Engineer (MCSE)
  • Project Management Professional (PMP)

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