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Skills

  • Team building
  • Business operations
  • Client conflict resolution
  • Preventative maintenance scheduling
  • Collaborative teamwork with tradespeople
  • Drywalling
  • Customer satisfaction improvement
  • Hand and power tools
  • Safety awareness
  • Appliance installation under supervision

Work Experiences

  • Assisted in the installation of surveillance and alarm systems in 5 businesses, leading to a 41% reduction in theft reports.
  • Applied caulking and sealants to exterior windows and doors.
  • Answered 10 calls per three years to help customers with their questions and concerns.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Achieved results within 18 months of initial report.
  • Adhered to local building codes.
  • Assisted in the installation of alarm systems.
  • Operated the garbage compactor and ensured that garbage was separated to prepare for two years sanitation pickup.
  • Collaborated with electricians to carry out rewiring jobs in older buildings, improving safety and reducing code violations by 26%.
  • Cleared job sites efficiently.

Summaries

  • Addressed client needs.
  • Achieved positive outcomes in commercial settings.
  • Professional with a friendly demeanor who can perform minor repairs such as data analysis and team leadership.
  • A knowledgeable Maintenance Technician diagnoses system problems and recommends cost-effective and time-saving solutions.
  • Handyman Helper is a dexterous Handyman Helper with extensive knowledge of HVAC, plumbing, and electrical systems.
  • Maintenance expert with 6 years of experience as Handyman Helper.
  • Within Construction, senior Handyman Helper and outstanding performer in client relations and workflow optimization.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Quality assurance is something I've been trained in.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Completed painting and patchwork jobs in 11 commercial and residential units, resulting in improved project turnaround times and positive client feedback.
  • Collaborated with diverse trades teams for seamless project delivery, ensuring no delays across 2 simultaneous job sites.
  • Handled and disposed of hazardous materials in accordance with OSHA regulations, reducing PSIs by 44% over a two years audit cycle.
  • Supported supervisors by maintaining a clean and organized work environment, consistently passing safety audits with a 51% compliance rate.
  • Collaborated with team of 8 in the development of process.
  • Installed drywall and completed finishing tasks in 3 units, helping to reduce overall project delivery time by 58%.
  • Collaborated with skilled tradespeople to implement preventative maintenance procedures, leading to a 28% reduction in service downtime.
  • Trained 9 new team members on safety procedures, contributing to an incident-free workplace over 18 months.
  • Documented and resolved process which led to procedure.
  • Collaborated with electricians to install lighting fixtures and outlets in both residential and commercial spaces, reducing follow-up requests by 77%.

Affiliations

  • Jaycees
  • International Association of Certified Home Inspectors (InterNACHI)
  • National Handyman Association
  • American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE)
  • Society of Human Resource Management
  • Project Management Institute
  • American Medical Informatics Association
  • International Council of Nurses
  • Home Repair and Maintenance Association of America
  • Commercial Construction & Renovation Association

Certifications

  • Certified Building Operator Level 1 (BOMA)
  • Certified General Maintenance Technician (CGMT)
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • ServSafe
  • Apple Certified Associate (ACA)
  • Certified Facility Management (CFM)
  • Certified Apartment Maintenance Technician (CAMT) - Northwind
  • Cisco Certified Network Associate (CCNA)
  • Basic Appliance Repair Certification

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