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Skills

  • MS Office
  • Workforce Data Analysis
  • Relationship development
  • Diversity and inclusion programs
  • Operational improvement
  • Business operations
  • Employee onboarding programs
  • Benefit Program Development and Communication
  • Data-driven decision making
  • Training and mentoring

Work Experiences

  • Assisted senior management in assessing workforce productivity.
  • Assisted senior management in assessing workforce productivity and generated bi-weekly reports to highlight key areas for operational improvement.
  • Annual salary surveys were conducted, and a company salary budget was developed, analyzed, and updated.
  • Conducted salary benchmarking across Human Resources peers.
  • Decreased reportable incidents by 79%.
  • Upgraded a legacy HRIS system to new technology to minimize business impact.
  • Designed tailored professional development plans.
  • Completed recruitment within 18 months.
  • Achieved zero payroll discrepancies for three years.
  • Assisted senior management in making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.

Summaries

  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Methodical and adaptable Human Resources Specialist with 2 years of experience advising Human Resources-related businesses.
  • Assistant Personnel Officer.
  • Balanced cost constraints across key departments.
  • Dynamic Assistant Manager of Human Resources with 14 years of experience advising on human resource topics and issues.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Boosted employee morale.
  • Assistant Personnel Officer is a multi-talented Assistant Personnel Officer who is consistently rewarded for planning and operational improvements.
  • Clear understanding of stakeholder engagement and team leadership as well as stakeholder engagement training.
  • Achieved a 63% increase in overall satisfaction.

Accomplishments

  • Developed a remote workforce HR strategy that increased employee engagement metrics by 67% and saved 9 hours in onsite administration costs.
  • Advised supervisors on 18 employee performance improvement plans, directly improving team productivity and reducing employee turnover by 56%.
  • Revised company-wide employee compensation policy, resulting in the company securing Excellence Award for best employee package in Phoenix.
  • Conducted compensation analysis and salary reviews, aligning pay scales to market data, resulting in a 26% reduction in salary-related grievances in 2024.
  • Developed and implemented diversity, equity, and inclusion programs that increased representation of underrepresented groups by 24% in two years.
  • Collaborated with department heads to create new internal reporting structures, improving communication efficiency across teams by 60%.
  • Standardized employee benefit offerings across 13 locations, ensuring consistent experience and increasing enrollment in voluntary benefit programs by 60%.
  • Partnered with external vendors to negotiate employee benefit renewals, saving the company $47,000 annually while enhancing coverage offerings.
  • Developed succession planning models that identified high-potential leaders within the organization, reducing the time to fill leadership vacancies by 15%.
  • Conducted competitive salary benchmarking across Human Resources peers which resulted in employee compensation adjustments, increasing retention by 52%.

Affiliations

  • Society of Human Resource Management
  • National Association of Social Workers
  • Labor and Employment Relations Association (LERA) - Active Chapter Member in Raleigh
  • Association for Computing Machinery
  • HR Certification Institute (HRCI) - Holder of the ITIL Credential
  • Women in Human Resources (WiHR) - Annual Conference Attendee 2024
  • Human Resources Information Services (HRIS) Specialists Association - Regular Attendee of SAP Workshops
  • Global HR Certification Consortium - Completed Advanced HR Legal Compliance Training
  • National Alliance for Human Resources Innovation (NAHRI) - Working Group Participant
  • Management and Organizational Development Network (MODN) - Graduate of Six Sigma

Certifications

  • Employee Communication and Engagement Specialist Certification
  • Certified Change Management Practitioner
  • First Aid/CPR Certified
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Professional in Human Resources (CPHR)
  • Leadership in Organizational Culture Certificate
  • PHR® - Professional in Human Resources Certification
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+

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