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Skills

  • Project management
  • Insurance billing
  • Skilled in Jira
  • Change Management
  • Resource planning
  • Communications
  • Planning and coordination
  • Data-driven decision making
  • Agile project management methodologies
  • Business operations

Work Experiences

  • Conducted global market analysis.
  • Achieved savings across multi-national sites.
  • Boosted productivity by 45%.
  • Coordinated 14 participants in Austin.
  • Backed the the Southwest delivery system, which included 13 distribution centers and 5 stores.
  • Achieved efficient global coordination between departments.
  • Looked at profit and loss statements and metrics to see if there were any patterns or opportunities.
  • Collaborated with cross-functional teams to optimize supply chain logistics, driving delivery time improvement by 26%.
  • Built long-term relationships with clients by effectively resolving issues and negotiating, resulting in increased business opportunities.
  • Consolidated multiple regional initiatives.

Summaries

  • Communicative and team-oriented, with Asana expertise.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Accomplished Global Coordinator.
  • Strategic planning in system settings and strategic planning in data analysis settings.
  • Motivates, trains, and coaches warehouse employees.
  • Capable Global Coordinator who understands how to manage process routes while providing excellent customer service.
  • ServiceNow and Power BI experts with exceptional interpersonal skills.
  • Budget management Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • Logistics Manager with a strong desire to find cost-effective solutions to performance issues and high freight costs.
  • Achieved a 42% increase in team productivity.

Accomplishments

  • Led a global team to successfully launch HubSpot in 4 markets, generating $9 in revenue within the first two years.
  • Executed a strategic realignment of global resources across 3 teams, leading to standardized best practices and reduced resource overlap by 69%.
  • Directed the global expansion of the company's portfolio into 14 new countries, generating initial revenue of $7.
  • Coordinated multiple simultaneous global projects, driving timelines forward and delivering results consistent with approved performance metrics.
  • Championed stakeholder engagement initiatives across global regions, reducing project bottlenecks and securing 17% higher client satisfaction rates.
  • Partnered with senior stakeholders across 16 regions, ensuring seamless project hand-offs and reducing client escalations by 67%.
  • Orchestrated the global integration of system, streamlining processes across departments and reducing manual workflows by 3 hours weekly.
  • Redesigned internal workflow processes, leading to a 21% improvement in global project delivery time across the Southeast.
  • Mentored cross-functional teams from 3 different countries, improving global team collaboration, and boosting on-time project delivery by 53%.
  • Administered a resource reallocation strategy for projects in the West Coast, reducing overhead by $9 for 18 months.

Affiliations

  • Member, Global Change Management Professionals Association (GCMPA), 2015 - Present
  • Certified Professional, Risk Management Society International (RIMS), OSHA, 2022
  • Active Participant, Global Operations Management Forum (GOMF), 2015 - Present
  • Member, International Association of Global Project Management Professionals (IAGPMP), 2019 - Present
  • Ambassador, Global Consortium for Leadership in Change Management (GCLCM), 2017 - Present
  • Affiliate Member, Agile Global Operations Professionals Network (AGOPN), 2019
  • Certified Professional, International Multilingual Communications Association (IMCA), PMP - 2019
  • Member, Sustainable International Risk Management Professionals Association (SIRMPA), 2015
  • Active Member, International Association of Compliance Professionals (IACP), 2023 - Present
  • Certified Trainer, International Workforce Development Solutions Group (IWDSG), CPA - 2016

Certifications

  • Certified Agile Leadership I (CAL I) – process 2024
  • Certified International Project Manager (CIPM) – Academy of Project Management (2016)
  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR
  • Global Mobility Specialist (GMS) – Worldwide ERC (2018)
  • Oracle Certified Professional (OCP) – Harbor & Co. (2018)
  • Advanced Certified Scrum Product Owner (A-CSPO) - Scrum Alliance, 2016
  • TOGAF 9 Certified - The Open Group - 2020
  • Certified in Logistics, Transportation, and Distribution (CLTD) - APICS, 2015
  • Global Professional in Human Resources (GPHR) – HRCI, 2020

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